Starbucks Coffee Company

One of the best Starbucks crews out there, as for all the complaints, it just sounds like typical Fairhope playing games with each other. The patio size is wonderful, and inside is kept clean. I spent quite a bit of time here while I was in Fairhope. This crew pulled off quite a miracle as sitting and working got me tobacco-free. I will absolutely miss that vibe.

I’m leaving another bad review because they cannot get it together. Rude, nonchalant. Specific example: Ordered drink, got the wrong size, told the lady I got the wrong size and she just said “okay what do you want me to do” with an attitude…..bro remake the drink. that question isn’t inherently bad but being rude as if it’s my fault that a miscommunication happened is wild. ALSO why is there always a miscommunication? Read my order back for extra measure, ask if X was my order at the window or literally anything to ensure more efficient service. I’m not the biggest fan of labor but dude if you hate work that bad find somewhere else. Inconsistency is always a problem, I buy a $9 drink just to never know if it’s going to taste the same or not. Are there not recipe guides in there with speci

I avoid this Starbucks at all costs because of how bad it has been every single time without fail, despite it being the only coffee shop within walking distance to me. I would rather get coffee from McDonald’s at this point. I went again because I had a gift card and as usual the coffee was not even drinkable. You would have to actually pay me to finish it. I truly don’t see how it can be so difficult to make a coffee and pull a shot that doesn’t taste like it has been burned and mixed with well water. It doesn’t matter what you get either. They can’t mix in matcha, they can’t make a latte. It’s all nasty. I don’t get how this location even stays open considering the workers can’t communicate either.

Genuinely the rudest, most unprepared, and waste of money Starbucks I’ve ever been to. Whoever keeps putting Jay in the drive-thru needs to take them off. This person is consistently rude and clearly hates the job.

Jan 16th 10:50am : 2nd REVIEW, I’m so tired of paying 8$ for a venti matcha with strawberry cold foam and being handed absolute crap every other time. I hurt my back and my husband had to pick up my drink for me. He said she handed him this “matcha w strawberry cold foam” and when she handed it to him she said “sorry it was a little mixed” are you kidding me? It was completely mixed, melted AND there was NO layer of pink strawberry cold foam. “A little mixed” girl what? Then remake it! You admitted yourself it wasn’t made right and still handed it off to the customer anyways. Get it together, you guys are making drinks it’s not rocket science. This has happened way too many times at this location. I’m so tired of asking for remakes. The pics for my second review show the brownish mixed u