Starbucks Coffee Company

This Starbucks can be great but needs work. The best part is the expansive dining room that can seat almost 80 people with plenty of electrical outlets, USB ports, and tables. That's where the good parts end. The service is as disorganized as others say. I ordered a basic coffee and I had to remind them 15 minutes later after several other later customers were served before me. The bathroom faucet stayed on before and after my use. The WiFi did not work for my laptop in Windows, Fedora, or Ubuntu. My Android did connect, though. I hope this place improves. The dining area is so great that I would detour an hour out of my way to work from here if the WiFi worked.

I love to get espresso based drinks from Starbucks and am so excited we just opened this one. The staff are super friendly. The only thing is that sometimes there is a long wait time. The staff do well with communicating when they are behind. I would recommend that you keep the time of day in mind when planning a trip!

I consider myself to be a fairly patient person as I’ve worked in customer service over the years and I am so disappointed. This store has been receiving less than ideal reviews for at least 2 months and nothing has changed. We waited over 45 minutes for two drinks. Is there even a manager present? You would think that if the owner is evenly barely concerned about the business they would do something to fix the issues. Only 4-5 people working - I felt terrible for the staff - they were a bit disorganized but, aside from that, they were doing their best. I don’t appreciate hearing customers complaining, or worse yet, giving staff a hard time in an impossible situation. How can there only be 4-5 staff in a location that is prime and so busy?! Get it together and hire more people. If I were

Doesn't matter what visit Ive made this location can never keep up with the volume of people that flow through. Even if the line isn't long you can tell they dont have time to clean. The bathrooms are usually a mess, the tables left unclean, and the floors littered with trash. They need to staff a little better and I think it would be fine.

I love Starbucks. The problem with the wait times to complete an order isn't just with Starbucks, its with every business with mobile ording. Prior to Covid there wasn't mobile ordering. Mobile orders, delivery, and drive-thru seem to take precedent over those that park the car and actually walk into the establishment and order. Time to get rid of mobile orders and deliveries.