Starbucks Coffee Company

what can i say… starbucks is starbucks.. expensive BUT highly consistent.. always delicious and always at the right place at the right time! this greenville location is very clean and modern .. beautiful inside and of course wifi. always always always use your app for points and promotions!

I placed my drink order in a timely manner and arrived right when it was supposed to be ready. When I got there, no one seemed to be actively making cold drinks. Only one employee was preparing drinks, while another was standing in front of the cashier chatting. After I was asked what drink I was picking up, I was told they needed to get the refresher mix from the back—but no one actually went to get it. A few minutes passed, and I was asked again what drink I was waiting for. Someone finally remembered that the manager had asked them earlier to grab the refresher mix, and my drink was eventually made. My order was supposed to take 10 minutes, but I ended up waiting an additional 10 minutes in the store. At this point, I don’t see the purpose of ordering ahead if my drink still isn’t ready

I was just in today and waited 30 minutes for my drink to be made. All their focus was on drive thru and prepping for closing. It was 4:45 so not even time to close. I understand it can get crazy with drive thru orders, but that shouldn't change the service of inside. If I had known it was going to be that long of a wait I would have just skipped it for the day. This sadly is NOT the only time this has happened in the past few weeks.

They are friendly but I am sick of them being so inconsistent. I know when my coffee is made properly and every other Starbucks location seems to get it right..... Percy and one other employee always make it the correct way they are both always giving their all and doing it right! This drink is way to light to have 6 shots in plus it's not even supposed to be pre mixed it's supposed to be layered.......😐

After 20 minutes of standing in line their staff argued with me after only finishing half of my order..claiming I had only been there for 10 minutes, and refused to make the other half of my order.... Insisting I wait an additional amount of time. Then she tried only refunding a part of my order even though I told her to void the whole thing.Thats not how you treat someone who spends 100 dollars a week in your store. Im not acting with a sense of entitlement..but as a former gm of a restaurant..I can say with certainty the workers at this Starbucks have 0 hustle, 0 work ethic, and zero desire to make things right with customers. She even told me the average wait time is 20 minutes..Bigby did it in 4.Got a better drink from Bigby, it was buy one get one free, and I won't ever be going back