Starbucks Coffee Company

Wow, what a peculiar coffee shop! I absolutely love this store. You feel like you’ve stepped into an office with the aroma of coffee.

The baristas at this Starbucks need at least one more day of training. My coffee is almost always needing to be remade when I place an order ahead. Additionally, the cold foam is always lacking…. I’m not a barista but I know that it needs to be blended a bit longer and is supposed to sit on no top of the drink... Lastly, the employees are not friendly and barely greet at the door. Not to nitpick pick but when the service is terrible… you start to notice these things too.

I ordered a Honey Citrus Tea and got Mint Majesty instead. The staff never told me that they were out of the citrus tea but charged me for it as it was on the sticker. When I went back the next day to tell them the lady gave me attitude and tried to justify their actions.

Very disappointed with my recent mobile order at this store. The staff didn't greet or acknowledge customers - they looked distracted and unprofessional. Picked up an iced latte and found the cup with random marker scribbles - not standard labeling, just messy and unprofessional, almost intentional. The drink itself was poorly made, which made the experience even worse. First time I’ve ever felt I wasted both my money and time at Starbucks. The store should take feedback like this seriously to prevent it from happening again.

So disappointed! I ordered “Cinnamon Dolce Latte” with whipped cream & you can see in the image what I have received. If you can’t provide service up-to the level, then why you have so many options in the menu to choose & make it complicated just to look like fancy ??