Starbucks Coffee Company

I only ordered 2 or 3 times in this location when I was grocery shopping. Baristas at this location never gave me a full cup. Sometimes 80% full, 70% full, some times only half full, but never a 100% full cup. Would a customer be happy with only a half cup when paying more than $6 for a coffee? This was by far the worst Starbucks experience I’ve encountered.

Generally, I have a belief that the overall quality of Starbucks service has declined. At this location, the staff seems to turn over a lot and it seems like it is understaffed consistently. My daughter and I stopped in and the store was unable to take the stored app credit I had. The current barista had no idea how to make the beverage my daughter requested (was clearly on the menu board and she did not get any kind of deviation. I am not faulting the personnel that work there directly, but from what I've seen, there is a lack of attention to their training. Also I've overheard, more than once while grocery shopping, that they are disgruntled. From an atmosphere persepective, it is well appointed and well positioned in the grocery store. It is easy to miss (kinda tucked around the

For Starbucks it is horrible customer service. I went in the other day and waited several minutes for someone to even acknowledge me at the counter and I finally had to ask. Given I wanted to order and go to the bathroom if someone had just said "We will be with you in a few minutes, I would have been armed with the knowledge to ask for the bathroom code and then go first" Then I ordered an espresso but it took 20 minutes to come out and people who ordered after me go their drinks and plenty of people the staff seemed to know, came in and got their drinks. When they finally put my drink out they did not yell espresso (and they had never taken my name) so if I had not had an eagle eye, I would have sat there longer.

Came in this morning to Riana and Jordan they both greeted me with a smile and made one of the best drinks I have had so far. Jordan even went as far as to offer creative ways to modify the drink while still ensuring that it would taste great. These two are the best

I work near by and get my coffees (hot and cold) at this location. Jordan is an absolute charm and he's 100% the best barista I've met. My drinks are always perfect when he makes them. If you need suggestions and not sure what to get, go see Jordan because he's super creative and always has good recommendations! Thank you Jordan, you are definitely a good asset to Starbucks! Paula Fagulha-Matos