Starbucks Coffee Company

I don’t know how to say this to truly emphasize the frustration I get from this Starbucks. The inconsistency is astounding to me. I did a mobile order online. Usually not a problem with that part. I got to Starbucks and there were only three cars in front of me, not a problem, or so I thought. I ended up having to wait 10 minutes before the first car even moved an inch. The second car, nearly the same amount of time. I’m unable to go anywhere. Someone must have had an order issue because food kept going back and forth at the window with the first car, and then the second car. My issue was this: make them pull up to a parking spot so others can get through. Other drive thrus do it, why can’t they? Finally when I got to the window, the barista was very short, my stuff wasn’t ready, which I t

this starbucks has the best people, so welcoming and even after 3 minutes after they closed the still served us and made our day. everyone needs to go to this one. shannon, niko, ari, nina, and bri, all amazing workers.

Normally, I don’t have any issues with this location but today my drink tasted terrible and I’m pretty sure it was a new girl that made it and she was on her phone the entire time and kept talking to one of the other workers instead of making the drinks and I noticed they were really behind, and the manager looked overwhelmed. Maybe hire employees that actually do their job

Accidentally ordered a hot latte instead of iced through the app. Was offered to have it remade completely even though I only asked for a cup of ice. Exceptionally kind service after a long day at work!

If I could give 0 starts I would. I order 2 simple drinks, psl with foam and pumpkin Frappuccino on mobile order. Said it would take 15 mins, ok. Showed up when it was supposed to be ready and nothing was ready. I waited for 45 mins trying to get someone’s attention and no one answered. Manager was being snobby and when I told them I was waiting 45 mins they laughed at me and handed me my drinks that were sitting in the back for the whole 45 mins. I asked them to remake them as they were watered down and been sitting for 45 mins or give me a refund. The manager laughed and refused. Never going back there again, don’t use the location!