Starbucks Coffee Company

I am never one to complain, I always understand that getting early sucks! I get it, i do 7 days a week! This place has the worst customer service of any Starbucks I’ve been to. Especially this young girl. Not going to mention her name. Today 6/12/24 this place took me over the edge! I ordered my sandwich at 4:58am and arrived at 5:10am, it was not busy so they have no excuse. I drove away, and I’m on the freeway and as I’m grabbing my sandwich, I noticed it’s ice cold! They never heated it! How? Thank you for ruining my day! I will make additional time to go to another Starbucks!

I love this location so much I come here for my daily morning coffee and Ive encounter different barista’s but every time they’re super sweet and welcoming, especially Katie she’s the best super sweet and has the loveliest energy and always makes my day.

I knew that once I made my order through the drive through, it wasn’t going to be correct. I couldn’t even review it on the screen because it didn’t reflect on there and she had me move forward. When I got to the window, they forgot half of my order and my coffee was incorrect. They add on what they forgot and remake my coffee…in the wrong size. So I let her know it’s wrong and she says, “What was your order? I didn’t take it”. So then I repeat the order and I still received my coffee incorrectly made. It’s frustrating when you pay so much for coffee and it’s not even correct. And I can’t find how you can leave a review/complaint direct to the Starbucks through the app. Unless someone knows how I can, well played Starbucks.

This is a new Starbucks. The interior suggest that this a commuter location because there is no seating inside. This makes since, this location is right off the freeway. The service was fast and very friendly.

⭐⭐⭐⭐⭐ I placed a mobile order at 9:08 on a Wednesday, and by 9:13, I was in my car with both my beautifully made drinks. It was a pleasant surprise to see the six baristas looking happy and clearly enjoying their work. Quick service and great vibes!