Starbucks Coffee Company

The morning shift baristas today were very nice, helping me after I had accidentally ordered at the wrong place. The two ladies there were very helpful and friendly even though I had made a mistake that may have been an inconvenience.

DO NOT GO HERE. Every time I go to this starbucks location, the staff is extremely rude. The old blonde lady, Paige (I think), who is the manager, provides the most unprofessional and disrespectful service I have ever gotten. When you just get in line to order you’re met with sighs, dirty looks, and treated like an idiot. The poor girl Paige always works with is always extremely kind, and you can clearly see that she is embarrassed of the way that Paige treats her customers. Not to mention the high school students that make up the staff there, and she belittles them and treats them terribly knowing they’re still kids. Her staff always seems scared and anxious to even talk to her and honestly, i don’t blame them. I have talked to multiple people, and this is a huge problem. I don’t know how

I live in Florida, but MO is home. My Nixa Starbucks is my very first stop every time I come home! Love the staff! They remember who I am and how I like I my coffee! -I’m picky, aren’t we all? 😀 Looking forward to seeing them for the holidays!

Placed a mobile order for my usual iced Matcha, different location than usual drive-thru today. I noticed it looked very green, and first drink tasted off. Turned around and told employees something was off. They seemed bothered but offered to remake, there was a woman in the kiosk not in uniform, but wearing a name badge, taking inventory or seemed to be management of some sort. She offered nothing and also seemed bothered, and walked out of kiosk. They remade the drink it still looked very GREEN, tried it, it was still not right(I've gotten the same drink for the last 5 days in a row). The employees seemed even more hostile this time. I mentioned not knowing what the hostility was about, they offered being sorry, while still being hostile. They clearly are NOT the same as the brick and

I smiled and said hi when I went up to order and the barista wouldn’t even smile or speak. Literally glared at me? I thought maybe they were about to close so I asked because I couldn’t figure out why they were so rude. This happened 11/13 at 6pm. We were super nice. It was very unnecessary!