Starbucks Coffee Company

Austin was very sweet, and made my strawberry matcha to perfection! He even recommended a slice of their strawberry matcha loaf cake. It was delicious. Great place to study and grab a cold midday beverage!

Just happened to look up for a second and saw the white lady with the long braid in the back trying to have a staring contest with me. She was just staring and being nasty for absolutely no reason. Apparently you can’t look at them or they get offended.

I've been coming here on my lunch break and after work for their Refresher drinks. There about 12 different folks on staff throughout the day, and I'm always touched by their friendliness. I've been learning their names and it always makes me smile when they know mine and remember my order. I have really lovely talks with different team members every day I drive through. This is my go-to Starbucks and while I love the drink - I think I keep going back because the people here are just really good peoples. A very big thank you to everyone at this location - you guys make great drinks and always light up my day. <3

Literally the rudest female employee at the time of order. Spur of the moment decision we wanted coffee, understand it’s going to take a few to make. It was no issue whatsoever, as we’re out on a date and just enjoying the time and there was no one in line behind us . But she made it a point to tell me next time to order farther in advance! Which I’m a frequent flyer to Starbucks and most of the time do, but like I said spur of the moment coffee stop! I can understand if I was expecting it to be ready as soon as I drove up but nothing was said. I just didn’t appreciate the attitude, but I guess it’s Cary so what was I expecting! The guy who made our drinks and handed them to us, great! They taste wonderful!

Terrible experience and customer service through the drive through. Placed a mobile order about 5 minutes before we arrived. Keep in mind, there is not a soul in line in the drive through. We pull up to the window and the employee proceeds to berate us for using the mobile app and expecting it to be ready immediately (we weren’t). She would not seem to let it go even after I apologized twice for getting in line “too soon” (?) Would I have gotten yelled at if I had just ordered the drink at the window?????? If anything they got extra time to make my drinks especially considering no one else was in the store or the drive through. I’ve never been made to feel like the bad guy for ordering coffee but I guess there’s a first for everything.