Starbucks Coffee Company

Worst service I've ever had at a Starbucks. 5 workers behind the counter... After standing there for a few minutes one of them asked "have you ordered yet?"... I say "no" and she proceeds to make 5 breakfast sandwiches before even taking my order which was just a brewed coffee. 10 minutes later I finally get my drink... No cream at the prep station so I had to once again inconvenience them with a request. I'll drive out of my way to avoid this location in the future

Every so often I try this location again to see if it’s changed and it never does. Slow and the drinks don’t taste the same as when I get them from other locations. This trip really put the icing on the cake though 🤢 Bug in my drink (Only noticed AFTER I drank it, currently trying to not throw up) and a hair in my egg bites. Safe to say I’m done trying this location anymore. 🥴

I recently moved to the area and this is the Starbucks closest to me now. I continually give them chances once or twice a week, but the quality of my drinks is always a gamble. One day it’ll be perfect, the next it’ll be wrong and taste horrible. It’s literally a 50/50 with this place, which is NOT ok. The people are ok… not overly friendly like other Starbucks, buts that’s honestly ok with me. I really just want consistency with my drinks for what I’m paying.

Almost always rude. Today was especially bad and that’s the reason I finally decided to make this review. I was given a hot drink instead of an iced one. I wasn’t mad about it, mistakes happen. The person at the drive thru window was very rude and dismissive when I mentioned it. Even before mentioning it she wasn’t the most pleasant, but after the fact she was so dismissive she forgot to give me my second drink and when I mentioned it she literally just closed the window, when she came back with the drink she looked mad, handed it to me and didn’t say anything. I usually tip a couple dollars and always try to be friendly because I know they get busy and it can be stressful, but they weren’t especially busy today and even when I’m one of the only customers in line they almost always seem to

I am not one to leave reviews, let alone bad ones, but my husband and I thought if we could help someone avoid what we just experienced we should! This location had AWFUL customer service. There were maybe 4 cars ahead of us and we were in the drive-thru for 30 minutes. Not only that, but the staff were extremely unprofessional, messing around behind the counter not making anyone’s coffee while we sat by the window and watched. there was not an explanation, just the words “it’s really crazy back here” when finally handing our drinks to us, which were not even done correctly. Extremely disappointed.