Starbucks Coffee Company

I was visiting Moses Lake and needed to work for a while. The staff at this Starbucks are fantastic. They work together like a family and it's clear they care about each other and their customers. Music selection and sound quality was superb from the moment I arrived. Wifi was a bit sluggish. My breakfast sandwich was a little cold in spots but no matter, was still great. And my tea was excellent.

Best service I've had at any Starbucks. I'm in Moses Lake on an extended business trip and go to the Stratford location often. Love the fact that they open at 3:30 am since I start work at 4am. When I dine in they serve my drink and food in ceramicware which is a very nice touch.

The girl was rude yesterday. She said my cards would not scan which I know she's was lying because my cards worked. I kept watching her push the button on the side of the machine so it wouldn't go through. I ordered from DoorDash. They went back to that same location. I had no clue.It was the going to be that location. They gave me a small drink when I ordered tall Dragonfruit tea. So they ripped me off Don't suggest suggest the store on strat for road. I hope that they get different people who work there to take their job serious because it's ripping people off customers period so it's very expensive radio as it is but to charge almost nearly ten dollars for something that's small is absolutely ridiculous.

Thank you Nikki! My drink? Perfect. My mood? Instantly lifted. My faith in customer service? Restored. They remembered people’s names, cracked jokes, and still managed to whip out flawless drinks like a pro on a mission. If Starbucks gave out medals, this legend would have a chest full of them. Whoever’s managing this location keep Nikki happy, give them a raise, best energy your store’s ever had.

Usually, I don’t go to this location b/c they always forget whip or add too much ice. But I went today and your new team rocks!!! The mocha had just the right amount of milk. Your staff knows their coffee’s well enough to re-direct to the right drinks (Java chip-> Cookie crumble) Well done! 🩵