Starbucks Coffee Company

Idk what’s changed but they changed the way they’ve made the vanilla sweet cream cold brew and it barely tastes like it has any coffee in it any more and it looks like milk with fluff on top. The drink on the left of the photo is what I’m used to getting when I order this with extra cold foam on top. This is not what I’ve been getting and when I’ve asked for it to be re done it’s been the same and I’m not going to pay $8 for a glass of milk. The people are always very nice and efficient but they do not know how to make this drink properly. The past 5 times I’ve come by it has been looking like the last pic every time even when I say something. I always tip and I’m always polite regardless but I’m not going to come here anymore if they’ve changed the recipe or something.

My drink got messed up twice, first time guess what oh well they are humans shit happens. I go back next week and my drink is made wrong again of course I didn’t take a sip until I started driving down 75 since it’s a hot drink and I wanted to drink it a little cooler. I call and talk to the manager and they apologize and tell me to come back at anytime and they will re make it-awesome! The I come back in a week on a Sunday to get it re-made and a gentlemen in there knew exactly what drink I was talking about. I stand around for 20 minutes waiting for my drink to be re-made. All while other walk ups are getting made before me, mobile and drive thru I completely understand you have to keep up with your time but why all walk ups? Am I getting punished and your mad I called and said my drink

I’ve gone to this location many times. Definitely a favorite. Haven’t been in ages. Order needed a remake. 2/3 drinks were still made incorrectly. Staff was rude. Not sure if there’s new management or it’s been a tough shift after the holidays. Executing an order to a T is in the job description, there are dietary restrictions.

I have seen better drive though customer service recently. Sophie is always smiling and friendly at the window. It’s nice to have great customer service from her. She always gets my order perfect. There should be more staff like her

Best star bucks ever, they are caring, positive, and just really nice people there. I do enjoyed my visit from beginning to end, the team is just so professional, the environment was clean and peaceful with great vibes. Look they even put positive stickers on your drinks, who does that? Great people do that to make others feel good, thank you to the entire team at this Starbucks, you made a difference for me and sure you have for others, thanks.