Starbucks Coffee Company

I am very unsatisfied and even though I work and vacation in this town, I will NOT be back to this starbucks, got my order wrong and didnt offer to cange or fix and also didnt offer a refund or to change it. They were obviously annoyed that I dared to ask. I am a regular customer of starbucks and spend a lot of money there on a day to day basis. I DO NOT RECOMMEND THIS LOCATION. THE NEED TO CORRECTLY TRAIN THEIR STAFF!!

My paper cup was damaged at the top, so the lid did not fit snuggly, so my mocha dribbled over my good shirt. Not only was my shirt stained, but I had to stop traveling and park to finish my drink. I called the store, and they acknowledged they've been having this issue with many of their cups. So if they know about this issue, why don't they fix it?

We thought to stop by here while returning after spending good time at shore and seeing the sunset. We were told that they didn’t expect these crowd yesterday and closed the door early. They ran out of milks and sugars too. Had so much of waiting time for our orders. Restroom were out of hand sanitizer too. I felt they should have been prepared well for the weekend. Will think again before visiting here.

The store didn’t have a printed menu or a posted menu board for coffee items. They asked me to download the app to see the available menu options. Since when has an app become necessary to see menu items? Starbucks sure is going downhill fast.

Since August I’ve become a regular, and I honestly couldn’t tell you why I keep coming back. I think the only thing keeping me from just going somewhere else completely is the Iced Sugar Cookie latte, but even then, I’m frequently let down. If I am paying an extra dollar for cold foam, and I specify that I’d like extra cold foam, I expect extra cold foam. Not a thin layer of bubbles to top my drink. I have the same issue with ordering extra toppings, frequently when I ask for “EXTRA” whatever, I’m not even given a standard amount. If I order a seasonal pumpkin chai I expect to get a chai. not a CUP OF MILK with pumpkin cold foam. I understand that it’s a busy location, and frankly I don’t blame the baristas for slacking off considering the conditions many Starbucks workers have been empl