Starbucks Coffee Company

It’s not about my order at this location. It’s about the staffs/baristas. They are awesome! I stopped by twice this year asking about the card for the year of the horse, happened to asked the same female barista, she recognizes me, I also recognized her too. I’m just very happy as a customer. So if anytime I want a drink or food or whatever from Starbucks, this is definitely one of the locations in Manhattan I would wanna come, for sure!!!!

With other location closed, you would think the remaining location will keep up the demands. I have to walk out of my way to work to go to this location and i order in advance and my order is still not ready when i get there even though the app said it was ready. Waited 10min to realized they for got my order. When checking about my order, first thing the barista said was, did you come to the right location? instead of asking for my name and checking the order. very disappointing with Starbucks customer service. Starbucks was an upscale place from what i remembered and used to. I think they should focus on orders instead of writing messages on the cup. They have 1 person just writing messages on the cups? i'm sorry, i dont care about the message, i just want my coffee. thank you!

I went in as I wanted hot water for tea and they only do that if you purchase something had a so called croissant or that's why they called it, this looks like a croissant but my god tasted nothing like a croissant how does your company call a product this and tastes of nothing. It's just a shame try a real croissant from a real bakery then look at the product that you sell you will have a nasty surprise. The lady that was working was polite and friendly and she did say that for a coffee shop was good.

Great vibes! The baristas didn’t just have a good attitude but were friendly and engaging with customers. No bathroom but there’s lots of comfy seating

Love a place that serves food and drink on site but doesn’t share bathroom facilities with customers. You can see the bathroom in the public area, employees only. I get it went logistically not possible but this is disgusting.