Starbucks Coffee Company

Absolutely love this location. All of the girls in the morning are so pleasant and make it a fun atmosphere to get my coffee in. The manager is sweet as well and always goes out of her way to make sure I leave happy.

This location has been inconsistent as of the past few months in my opinion and others I’ve asked around this town.I shouldn’t have to go back EVERY time to have my drink corrected. Orders clearly don’t know how to be read, Even though they have a very clear ticket with add ons written right on the cup. Plus having to deal with attitudes from employees for having to remake and correct order, super unnecessary giving that my time is being wasted for what I ordered and they’re already at work.

Edited to update: they have settled in well and I have seen some of the former baristas back behind the counter. Feels like home again....except the seating really stinks! And the chairs scrape the floor in an awfully loud volume! I think it's a corporate thing though...I doubt the individual locations pick these chairs. No comfy couch type chairs anymore and that weird community table in the center. *First time visiting since they reopened (after a remodel) and I am so disappointed!!!! Where are our local baristas??????? Who are these people? I'm sorry but the former baristas were like local family! And the layout of the store is terrible-where are you supposed to form a line?! Around the community table? In front of the register, to the left or to the right? Who knows! They didn't have

I’m highly sensitive to caffeine, so after I placed my order for a decaf caramel macchiato on Uber eats I called to just reconfirm it was made decaf which they nicely reassured me it would be. When I got my order it said “I promise it’s decaf :)” and that just made me smile! Such small acts of kindness can really make someone’s day! You guys are awesome, thank you to the nice barista who made my drink and took an extra strep to reassure me it was decaf!

This afternoon I entered the Bayport location and tried to pay for a coffee with my app. WIFI was down and I could not access my account. A middle-aged barista stood there and offered no assistance and allowed me to walk out of the store empty handed. After being a Starbucks customer for years ordering across the USA and oversees, she never offered me a coffee knowing this. I would have gladly returned to pay her. Poor customer service. Had to travel all the way to West Sayville to get a lousy coffee. Never once have I been treated poorly by any Starbucks employee. A first and a disappointment. She obviously did not attend the same training as all the baristas I have had the privilege of meeting over the years.