Starbucks Coffee Company

This is by far my favorite starbucks in the area. I always get the same drink with extra Caramel drizzle and caramel crunch and they always do me right! The employees are always super nice too! Great atmosphere and always clean when I go! LOVE IT!

Shout out to Katie, the lovely young lady who came from working the drive-thru window at Starbucks today to help my senior dad, who had questions about coffee beans for his birthday French press. She assisted us and was just killing it with the kind of customer service that keeps people coming back! She was patient, offered suggestions based on his questions, and even gave him a gift with his purchase. Truly, truly amazing—the love people share among their neighbors! World-class customer service!

Yall got a weird employee. Yall stay filling my grande in a venti cup with whole milk and then the employee wanna blame it on how crankey the supervisor gets. It’s super unprofessional you telling a customer how the supervisor feels and to be honest I don’t get care what their emotions is. This same employee on another day told me the manager was “Groggy” okay and ? Make my drink and they did. So I don’t what’s new each day with this Starbucks but they pick and choose what drinks to make. I don’t want 3 espressos that’s why I get it as a grande and me saying I want the PCCF at the bottom in a venti cup is because yall don’t be putting the whole foam in the cups. Yall need to get it together and hire professionals cause I’ve worked at Starbucks and there is NO policy about that and my siste

I have been to this Starbucks location many times and have always gotten good service. This time in particular they were pretty busy and only 3 staff. I mobile ordered in the parking lot. I only had to wait a few minutes inside to receive my drink. I was greeted by staff and asked how she could help me and she let me know my drink was being prepared. I was handed my drink with a smile and a have a good day. If you use the drive thru watch the median to your right as you pull forward to turn right. It extends out past the stop sign.

I stop by this Starbucks at least 4 times a week. I always go thru the drive-thru. Usually the person taking the order/window person are mildly to very pleasant. However, this afternoon that was not the case. Hope ( who I have never encountered before) was blatantly rude. She wasn’t listening when I placed my simple order, talked over me when I repeated my simple order and then when I got to the window she decided to throw my straw at me instead of handing it to me as she continued to interrupt me. Apparently, my iced latte with one raw sugar was beyond her comprehension. Let me say again, I place this order at least 4 times a week with no problems. Maybe Hope should have worked at Chic-Fil-A a while to learn customer service and manners before working at Starbucks. As a business owner mys