Starbucks Coffee Company

I had a disappointing experience during my recent visit. I ordered online, and when the system marked my order as “ready,” I came to pick it up. My drinks were prepared, but the croissants were not, so I waited patiently. I completely understand that staff can get busy, I work in customer service myself. While I was waiting, a staff member used her earpiece to ask if the croissants were ready. A blond-haired employee loudly responded, “Yeah, I don’t know why they stare at us like that,” which I found unnecessary and rude. I wasn’t staring, I was simply waiting for an order that had been marked ready. When I politely said, “My apologies, I wasn’t staring,” the staff laughed, which made the situation even more uncomfortable. I’m very understanding about delays, but being made to feel unwelco

This Starbucks can NEVER do me wrong!!! I have never had an issue they are always so pleasant and welcoming. And they always find a small way to brighten my day.

Was initially going to thank the staff for asking the white truck that cut the line ahead of me to drive around the building like everyone else on 3/6 ( 7 Pm )but I see he left a bad review of the staff. Thank you Ron for being professional and super friendly sorry that you had to deal with someone like that!

I’m a regular at this location I was here on 2/19/26. Two upper management (I’m guessing) people were there. If they want to implement changes it shouldn’t be in the middle of a busy rush. What happened to customers being the priority. I didn’t their catch names but it was a small brunette woman and an African American male. There’s a time and place for everything. The employees were ALL uncomfortable and it showed.

I had a barista with short pink hair and she was extremely rude. I had a reward I wanted to redeem but didn’t know how to so asked her and she rolled her eyes and acted like I was stupid when I asked. But once she told me I was looking on my app for my reward and she goes “what’s do you want” is an ugly tone. Once I paid I said thanks and no response… said thanks to her again once I got the drink and again she just rolled her eyes. Other girls were super sweet but this one girl was extreme rude