Starbucks Coffee Company
University Shopping Center, 10344 Main St, Fairfax, VA · Coffee shop
- Address
- Starbucks Coffee Company, University Shopping Center, 10344 Main St, Fairfax, VA 22030
- Phone
- (703) 383-5870
- Website
- www.starbucks.com/store-locator/store/11391
- Status
- Closed · Opens 5 AM Sat
Starbucks Coffee Company is a restaurant located in University Shopping Center, 10344 Main St, Fairfax, VA. It is one of 1 restaurants listed in University Shopping Center, 10344 Main St, Fairfax. Its 4.2-star rating matches the University Shopping Center, 10344 Main St, Fairfax city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among restaurants in University Shopping Center, 10344 Main St, Fairfax. There are 10 photos associated with this location.
About Starbucks Coffee Company
Come on in, stay awhile at our welcoming Starbucks coffeehouse in Fairfax. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of... More
Hours
| Friday | 5 AM–8 PM |
Customer Reviews
Staff is always incredibly friendly! Coffee is terrible. Definitely come for the ambiance. I have tried a few different drinks in hopes they may just vary.
I bought a Starbucks cup from them and asked her to make me hot chocolate in this cup. She took it and didn't wash the cup and poured my hot chocolate into the dirt and dust. When I asked her to wash the cup and make a new portion, she started insulting me and shouting. I am shocked by such service. Then I had to go to the toilet and wash the lid of the cup because this girl refused me.
This was honestly one of the worst Starbucks experiences I’ve had. The store was basically empty when I ordered—just a brownie and a cake pop. No drinks. Nothing complicated. Somehow, people who ordered after me were helped quickly and received their items before I did. It took 15–20 minutes to get the simplest food items imaginable, with no explanation and no apology. Watching other customers get their orders while I stood there waiting for a brownie and a cake pop was incredibly frustrating. If a nearly empty store can’t handle a basic order in a reasonable amount of time, that’s a serious problem. Completely unacceptable service.
This place has two levels. There is plenty of seating upstairs and two tables downstairs on the first floor. One of the first floor tables is a small two-seater. The other seats 4 and has a label on it stating it's for the disabled. This is the table the manager frequently spreads out at. Certainly Starbucks provides an office for its managers. If there were an elevator available this wouldn't be a problem, but there isn't. Once again, I was unable to sit down and enjoy my beverage because the one accessible table was being used as an office. This is discriminatory and unacceptable.
The service is quick and good. They could improve on professionalism. We were yelled at from across the store by an employee to keep it moving on the staircase. The employee instead of yelling could have approached us and talked to us instead of barking at us quite loudly.
Accessibility & Amenities
Services
This listing is informational. Contact the business directly to verify credentials, services, and availability.