Starbucks Coffee Company

Went to this location for the first time yesterday, and whole staff was so nice! Got a water and a cookie, and one of them doodled a smiley face on my cup. Very kind and welcoming staff, wish I lived closer so I could go often :(

I bought this pistachio latte at the Starbucks in the Willowbrook Mall food court. It tastes like milk, with no pistachio flavor at all. The staff seemed to be performing acrobatics inside, as the cup didn't fall into the trash can and was left on the ground without being picked up. The espresso wasn't fully poured into the drink before it was discarded. Several customers seemed to be very busy there. The attitude towards the customers wasn't very friendly.

There are two reasons I will NEVER shop this Starbucks again! One is cause the service is not good at all! They enjoy congregating and lollygagging with each other over quality service and two; I was told a few mins ago, “we are not a cafe so we don’t do refills”!? I am a ‘Starbucks everyday type of customer and I’ve been to literally ever Starbucks in Jersey. I use the Starbucks areas to do my work. Some in malls, some with cafes and I have LITERALLY never been told that “we don’t do refills” on regular black coffee! I won’t make it into anything, I just won’t ever give my money to a business that doesn’t care to have it!!! All I ever ask Starbucks for is quality service, consistency and a quality product! This location fails on all! I encourage everyone who experienced what I experienced

This story is located inside the Willowbrook mall, right in front of the food court. Very popular and crowded. They have some wonderful Starbucks merchandise, very nicely decorated. We had to wait about 5 minutes in line to order. Both baristas at the back were super efficient, handing out drinks rapidly. They were not wasting time in gossiping at all. We got our 3 drinks within few minutes after the order. My strawberry acai was perfectly made. My daughter finished her cake pop in few minutes too, must have a good cake. Overall loved the vi be and service of the store.

Poor drink taste. Used way too much milk Please train baristas correctly if drinks are going to cost so much.