Starbucks Coffee Company

Good afternoon, I am writing to formally express my frustration regarding repeated incorrect orders from your location. The first time I ordered via DoorDash, my order was incorrect. I attempted to call the store multiple times with no answer and ultimately had to drive to the location with my two-year-old child in the middle of a snowstorm to have it corrected—only for the replacement order to still be wrong. The second time I ordered, I called ahead to clearly explain how the drink should be prepared, yet it again arrived incorrect. Despite my reservations, I placed a third order, factoring in the distance from Boston to Weymouth and paying extra to ensure my drink would be made correctly. I paid $19.00 for this drink, including additional charges, and specifically requested: Extra caram

Love the South Weymouth Starbucks! The lattes are always delicious... never bitter. They’re consistently hot and made perfectly every time. This has not been the case at other Starbucks locations and at Dunkin’ Donuts where the lattes have not been hot enough and tasted bitter. The Cinnamon Pull-Apart (heated) is also delicious!

omg they have one of the BEST baristas ever! I love mick they are truely a gem to this company. They are so kind , funny and make the Best drinks ive ever had!!!! And the bathrooms are so nice the toilet paper dispenser is so much better than any ive used in the past.

I brought my kids here this morning as a little treat. We had a large order, but didn't have to wait too long & everything was delicious! Thank you to the baristas at this location for their kindness and patience 💜 My kids loved the pink drinks!!

The workers here seemed very sweet! However the middle aged woman who I’m assuming to be manager had a terrible attitude. She was visibly annoyed with seemingly everything and yelled at the new cashier instead of offering help when he was struggling. He made a mistake and she showed her annoyance to the customers, very unprofessional. I feel bad for the employees.