Starbucks

I ordered 2 venti coffees. Took awhile to be served. I was given attitude by Barista bcuz I asked for my coffee.rude. I was told second cup of coffee be ready in a bit due to water in filter.i order coffee all time a starbucks allover. This place had bad service.my hubby was sitting at table he said he saw barista just standing there talking. I post when it is called for!

My coffee has always been really good and the service is great, but the parking and drive thru line is a nightmare. The parking area is small and a tight squeeze, and the drive thru is the the same. When it's busy, which it usually the case, the drive thru line blocks cars from getting in and out of several parking spots. Getting in and out of there is the only downside. The coffee, service and convenient freeway access is what keeps me coming back.

I ordered a venti hot chocolate and they gave me a venti caramel macchiato. I went on the drive thru, as soon as I got to the window the lady barista gave me the drink. I was surprised that was really fast(there were no cars in front of me) not knowing that they just gave me a left over drink. They did it on purpose, they didn’t make a mistake because it took me less than 5 seconds to get to the window and my drink was already made. I couldn’t go back because when I realized what they did I was already on the freeway. I called the store and they didn’t answer. This is the second time this happened! People check your drinks before leaving the drive thru because they’ll just give you whatever they want.

Gabby was very rude and inconsiderate. As a new customer to this store location I asked her for help regarding the new teddy bear cup for your Christmas line and she completely rolled her eyes and sighed at me. I don’t appreciate feeling like I’m bothering associates when a simple “we ran out of stock” in a nice manner would have helped.

Food and service was good, but I heard Crystal using vulgar language towards other subordinates.I don’t know if it was joking or not, but I felt uncomfortable won’t be coming back.