Starbucks

This location never gets cold foam right, it’s always flat and deflated where it should be thick and creamy! It’s frustrating bc a medium drink costs $9 w tip.

I used to really enjoy the different coffees & food at this location. However, I was very disappointed in the taste of 2 iced beverages I received via the drive thru window location off Dacula Rd. by the Kroger Grocery Store this morning. The 1st beverage tasted like pure nail polish or some chemical was poured in it. I sent the person who picked it up at the drive thru back to tell them the drink was terrible. I also told him to ask that they replace it with a different drink altogether. I gave him the name of my 2nd drink request. Unfortunately, the 2nd iced beverage wasn’t much better. We truly wasted money this morning. The 2nd beverage still tasted like some unhealthy chemical was added to it as well. After a few sips, I could not consume any more of it!!! I don’t know what i

The baristas that originally served me were very kind and welcoming, even when I needed my latte remade because I needed decaf. I was exhausted and wasn't sure if I said decaf and offered to pay for a new latte. There was no issue. They remade it. I liked the cool chalkboard highlighting their barista, Eli. Super cool! Unfortunately, I was approached by a manager because I accidentally fell asleep reading my e-book in the lobby. She coldly woke me up and said, "I'm sorry. We can't have you sleeping in here." I responded, "Okay. No worries." However, having worked in customer service and being a waitress and a bartender, there is a way to approach your customers. I did some research and found that Starbucks has a no-sleeping policy. That's great. No issue there. Store policies must be fol

I am disappointed. The drive thru barista gave me my drink with coffee all over her fingers and my cup of coffee which was absolutely disgusting. Then my drink was not made correctly so i went inside and i didnt like the feeling of the store or the baristas, they are not welcoming. I gladly took a refund. Never coming back.

very impolite baristas. my drink was made wrong, and when i tried to ask for a remake, the barista ignored me and pretended i wasn’t in front of her. i had to wait for someone coming from their break to help me. which isn’t fair to them, as they were not aware of the situation. i rarely come to this location, but when i do it’s usually a bad experience. it used to be great coming when i worked at the publix nearby, but whatever staff changes that happened in the last year has really brought down the vibes. id rather drive past this one to go to the starbucks on harbins rd or even go to dunkin.