Starbucks

Came in trying to order the new banana matcha, was informed they didn't have the banana ingredients, and opted to order the caramel protein matcha. Waited for over 20 minutes for my drink, then was informed they don't have protein milk if I wanted 2% milk. We pay extra for protein milk!! You should have told me you dont have protein milk when I ordered instead of making me wait. When I approached the front desk to inform them I had been waiting for over 20 minutes, she rolled her eyes and started walking away. Didn't even let me explain the problem with the milk, or the unprofessional manner in which she rolled her eyes. I did inform her of the unprofessional manner in which she, as a lead, behaved that way. She handed me Tanni Berry's business card. The store didn't have cup holders, prot

Update: reached out to customer support.. That was also not helpful. Given the order wrong through drive through and I told her I was still missing my drink and she said ok then... that will be $ i asked why would I pay for something I already paid for if the one given is wrong. She said.. so you dont want this. At this point I just took the wrong coffee. Went on 01/31 wont be going back to that location.

I'm starting a new job today and I had to hang out for a few hours until it was time for me to start, I ordered 3 or 4 drinks total and they were all delicious and the employees were so nice. I was also surprised how clean the store is and how quickly all my drinks came out. This location be my go to from now on!

I love Starbucks - but this one needs work. And it’s a recent shift - it wasn’t always like this. They burn the milk in my drink every time making the flavors off and the drink undrinkable for about 20 min. They are always out of sleeves. And today I had to wait THIRTY minutes for my drink. And even ordering at a kids temp, it tastes burned. Just not ok.

Accidentally spilled my drink and they immediately cleaned it up and remade my drink. The line outside was crazy long so it went inside for a change.