Starbucks

I'm not sure if all employees were having a bad day, but today it really showed. A mobile order was placed upon arrival; my app said the store "Got It." With five other vehicles in the drive-through, once I reached the speaker, I gave them the mobile order name. They had to look for the order, came back, asked for the name again, and said just a minute, they are looking for it. Once found, they let me know there were several other mobile orders in front of me, and they were working on it. Once I reached the window, they asked three more times for the name. The last time I gave them what the order was, the drive-through employee let Stephanie know that yes, it is the Caffe Misto. With agitation, she (Stephanie) made the drink wrong; it literally had water put into it, and a Misto is made wi

Disappointed. I have visited this starbucks every morning for the past 4 years living in Griffin, ordering the same exact coffee every single day, in the past year I have received more attitude, incorrect drink orders and push back on specific requests than at any Starbucks i’ve ever been too. Being asked to pay $3 for a splash of extra milk and passive aggressive notes on my coffees. This weekend I had family in town who visited this location who were met by one employee with airpods in and ignored, after having to raise their voice to get their attention for a cup of soy milk they were given attitude and passive aggressively given the cup of soy milk. This is incredibly disappointing from a company that pushes consistency, quality, and personal connection in their company values.

I frequent this location whether its pick up or delivery. I also go to other ones and this location is always the best one. Everything i order is always consistent and doesnt matter what shift I order from so I know what taste I will get is always the same. Awesome job!

A Starbucks That Goes Above and Beyond! I'm a regular at this location and it never disappoints. The store is always sparkling clean, which really stands out. The staff strikes the perfect balance—professional and efficient while still being genuinely friendly. Even during busy times, they maintain impressive speed without sacrificing quality. What really sets this location apart is how they handle special requests. They're always accommodating and actually get your order right, which isn't always a given! The attention to detail makes a real difference. And here's a small touch that means the world to me: whenever I go through the drive-thru with my dog, they notice and offer a pup cup. Taking those few extra seconds to make my pup happy shows they genuinely care about their customers—

I didn’t think twice about the minor mistake with my order after driving away since they fixed it quickly, but to see “Sorry” on the cup immediately elevated my drive-thru experience at this location. Great job, Sbux Griffin team!