State Garden II

Usually this is my go-to place for Chinese takeout. I’ve always found their food flavorful and reasonably priced. Last night I ordered vegetable chow mein, expecting noodles (as pictured in my Google search). Mein literally means noodles. So I was surprised and disappointed when I received this bowl of bland, limp vegetables, and no noodles at all. When I called the restaurant they told me that chow mein doesn’t have noodles; if I wanted noodles I should have ordered lo mein. I did some research and apparently this is a regional thing, though not - after surveying my other east coast friends - all that widespread. Anyway, I was disappointed and I’m thinking of taking my business somewhere else. I did give four stars because of past experiences, but I wanted to give a heads up to anyone loo

I placed an order as I always do for delivery @ 7:11 p.m. I call them back at 8:19 and was told my food was on the way. Time went by and I called again @9:14 and spoke with a older guy informed him about my order. He apologized and said he was going to put in another order for me. In about 5 minutes after hanging up with him I received a call from a lady saying that the driver was here and he called me several times. I informed the lady that I never received the call and even if I didn't answer why didn't they don't my bell like they always do. After going back and forth with her, I just canceled my order because now it's 2 hours later. The ride women said fine than hung up on me. I received a text saying food was canceled because customer didn't want it. This is bad customer service. I n

requested no pork in my rice that came with the combination. My rice was freshly made with no pork and tasted great. They also swapped the egg roll that comes with the meal to shrimp roll with no no request. A small detail but it was much appreciated! Also one of the only places with general tso's shrimp which is a personal favorite.

The food is very good. They are very nice and the food is always freshly made, I love that you can see them making it. If I ever want Chinese, I always go here in New Haven.

This use to be my favorite spot for 5 years but after yesterday I do not recommend their service or food quality. I simply called for a food replacement due to hair in my food and a food item they forgot to place in my order. At first I was transferred to the manager and was told I’d receive a replacement and the missing food item. Five minutes later, I was called by one of their workers, being insulted and screamed that I am a liar, since I claimed there was hair in the food.