Steak and Hoagie Factory

Excellent cheesesteak! I've tried dozens of different cheesesteaks, but these guys' cheesesteak is delicious, fresh, juicy, soft, and hot. The girl at the counter does a fantastic job. She's very pleasant, kind, and polite.

Normally order from here at night for dinner and it is okay. Never blown away. Just regular Stoagie cheesesteak. Got a cheesesteak for lunch today and honestly I was blown away. The phone girl was more polite and warm than the girls at night. The cheesesteak was 100 times better; from the roll to the way the meat was chopped up and distributed into the roll. Who ever is day crew is 10/10! Thank you for the good service and really good cheesesteak and tots .

We order by delivery, so not sure what the atmosphere, but the food is excellent. The hoagies are amazing and would rate them with some of the best in the Philly area.

I was really disappointed with my order. The buffalo wings were completely dry and had almost no flavor, and the hoagie was also dry and not enjoyable at all. Living near Philly, I know I can find much better food than this. What made it worse was the service. I called to talk it through and when I asked for a manager, the call was hung up on. When I called back, I was just told to go through DoorDash instead of anyone trying to help. NEVER AGAIN. Not worth the money or the frustration.

Passing through Philadelphia it is always a requirement to get a steak with wiz, well even though it's on the outskirts I wasn't going to break the rules and Steak and Hoagie Factory did not disappoint. There is a very strong chance this was the best cheese steak I've ever had with excellent service and all around great vibe. Definitely worth a try or a weekend ritual.