Steak ’n Shake

This was the best steak 'n shake experience that I've had in multiple years. Maybe the last 10 years. The food was excellent. The folks working here were amazing. Really friendly and genuine. The fries were fantastic. I'm not in wentzville all of the time but next time I come through I will stop at this steak 'n shake. We did

Id give negative stars if I could. Food is 15-20 minutes late every single time, order is never correct. Its so sad and pathetic that just getting your order in a timely manner and it being correct is impossible. Also we only order for 2 people and they still forget items or get them wrong every single time. The last time I was there, they had 1 order on their screens they were working on and my food was still 20 minutes past the promised time. They had many people working most of whom were standing around doing nothing and I was standing in the to go order area and no one ever addressed me standing there.

Steak N’ Shake is good, this Steak N’ Shake is GREAT. I’ve been eating SNS since college and have had it all around the country from Ohio to Florida to Colorado; this is the best SNS I’ve ever been too. The burger was PERFECT. The fries PERFECT. The shake PERFECT. The kitchen was clean. The staff was friendly. Lots of parking. I absolutely recommend this location! It’s no kidding, the best.

We ordered 2 Tripple Patty Burgers, 2 orders of Fries, and 2 Cokes. Food was good, it was fresh. The ordering kiosk was okay, but the "scan the barcode at the drink dispenser" with every refill was super frustrating. Additionally, there were no posted instructions... we initially had no clue why the machine wouldn't dispense, until someone walked over to show us.

It has been many years since I went to a steak 'n shake. Our order was done quickly. The fries were great. The shake was really good. The hamburger was good for what it was but I will likely order a double next time as the burgers are so thin.