Straight Outta Philly

Simple request made NOTE OF ON MY RECIEPT was NOT followed. I understand business, but when you take a note and still forget makes for a ton of mistakes going forward. Good Luck decent sandwich, hmmm but was missing something. I can't seem to put my finger on what it's missing, I WONDER WHY?

Great cheesecakes. The voodoo fries are my favorites. They didn't accept credit cards.

Today I door-dashed a Philly cheesesteak with extra meat, provolone cheese and mustard and a regular fries What I received was a cheesesteak with ketchup and onions. When I called the store, their initial reaction was to blame the dasher and not take responsibility. I was told the dasher gave me the wrong order and they won’t have her pick up from their store ever again. I had to be the one to hold them accountable as I told them I’m looking at the bag with my “order” in it. I asked if the dasher bags the food or the store. She told me it was the store but she picked up the wrong one. I told her I’m looking at the bag with my name and order taped to it but it was not my order…this was their fault and not the dasher. What a waste of my time. The only reason I give them a single star is be

I got the original Philly cheesesteak with cheese wiz . 10/10 I also got an order with gravy for my fries . The gravy tasted like they poured salt and pepper packets in it - wasn’t a fan. Also might be better if it was served warm and not cold. The service was good and quick. The atmosphere was okay - not very well lit kind of like a hole in the wall. Over all I would return.

We’ve tried, we really have but we’re done throwing money away at this place. We love the food and were huge fans of the Peddlers Village location. We were so excited to get a MI location, we don’t have many options here in North MI. So you can imagine how disappointed we are that it is NOTHING like the original location. I don’t think they’ve ever gotten our order right, not one time and we’ve eaten there probably 25 times. They always forget something and/or give us the wrong thing entirely. Tonight my husband picked up food for us, he ordered a chicken Philly, a chicken Cesar wrap, a kids tenders and fries with everything. What we got… no fries, a steak philly instead of chicken, a melted styrofoam box of very well done chicken tenders, an ice cold chicken Cesar wrap. My husband noticed