Sub Station II - Goose Creek SC

So I literally just left there, and I just got finished cutting my yard and pressure washing my house, they were all chatting till I walked in the. They stared at me for a good 10 seconds before saying hello welcome... Etc especially the older fat guy , which I think is manager or owner but mainly him, then the young guy who fixed my food has no sense of customer service, at all no communication skills, he literally was about to finish making my sandwich without putting everything I asked for on there, I literally had to tell him everything I said again, and instead of an audible ok, just a nod like he was hanging out with his boys from high school or something. Not only that but they CHARGED ME FOR THE WRONG ORDER I ordered the salami ham and cheese, the dude who made my sandwich told th

I looked at the menu and got the regular veggie. It says it comes with yellow, Swiss and provolone. I was told only 1 cheese. I didnt want lettuce, and got 1 tomato slice, 2 cucumber slices and some banana peppers. I had more bread than veggies-a wish me sandwich. Plus having to yell over a barrier was weird. Not impressed.

I’ve been a loyal customer since opening day. Love the Owner and her staff. Her friendly staff i should say. I love the salads, sandwiches , and especially the cookies!!! Omggg the cookies! But today on Memorial Day was like I walked into a Subway at a gas station. I always get a large #19 and large ham and cheese sandwich or salad with my usual sweet tea and 1 or 3 cookies. Today I wanted to try something different so i chose a large italian all the way with mayo. And i got 2 slices of ham one slice of salami and1 slice of cheese. very upset and frankly my feelings were hurt. When i was deciding which one I wanted the lady was motioning and rolling her eyes for me to hurry up and order. Didn’t see any of the staff i normally see and assumed it was due to day and night shift. And that is

I am writing to formally express my disappointment regarding my recent visit to Substation II. When I arrived, the first employee who prepared my sandwich was polite and professional. However, the second guy who added my toppings was extremely rude and dismissive. He repeatedly rushed me by saying “what else, what else, what else,” not giving me time to respond, and acted as though he could not hear me. There was only one person behind me in line, so there was no reason to rush or treat me with impatience. As I was leaving, another employee asked if I was back again, and I told her yes — but that I would not be returning because of how I was treated. When I asked where the owner was, he yelled out that he was the owner. I was honestly shocked. It is very disappointing to see an owner treat

Staff was super friendly and the subs were plenty large. Compared to Jersey Mike's and Firehouse they sure seemed cheaper too. We definitely miss Larry's but this Sub Station II does a great job.