Subway

I love it here, but I wish Audrey still worked at this Subway! Her smile always lit up my day and I will miss tipping her $20 in cash.

My girlfriend and I had went into this subway on 01/14 at approx 3:15 or so. She had made a customer order and upon her beginning to eat it had discovered what looks like a bolt/nut in her food. Thankfully she didn’t ingest this. I’ve attempted to contact this specific Subway regarding her item and the health hazard that was discovered IN HER SANDWICH. No one has picked up the phone nor returned a phone call. This will be brought up to their corporate office.

Employees were very kind and informative when I asked questions about the sandwiches. It just opened a week ago so it's clean. Moderate amount of seating. They do not accept EBT.

Update: District Manager Cody Severtson contacted me and did not once acknowledge the mistreatment. He simply made excuses for having a terrible employee. It seems this is how customers are treated even up the corporate ladder. Wow. Horrible treatment! The large woman whom I assume is the manager (she's always there) was incredibly rude to my elderly mother. The language and treatment was appalling, I was completely stunned. No matter how bad your day is or how little you feel you get paid, customers are still human beings. Unbelievable. My poor mother was so upset that I helped her to the car before getting the woman's name. Will update if I get it.

The food was not fresh, customer service was poor, and the place was dirty in the front and back. One of the employees went to toss her gloves, missed, laughed, and left it on the lobby floor. Broken doors, constant stream of water leaking from the roof, the veggies were brown, cheese had a foul taste, and the ladies kept laughing amongst themselves the entire duration of the visit, they grabbed the wrong ingredients for all 3 sandwiches and struggled to ring up the order.