Subway
Astoria, OR · Sandwich shop
- Address
- Subway, 11 W Marine Dr, Astoria, OR 97103
- Phone
- (503) 325-3322
- Website
- restaurants.subway.com/united-states/or/astoria/11-w-marine-drive?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=13333&utm_campaign=evergreen-2020&y_source=1_MTQ5MTM5ODEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 9 AM
Subway is a restaurant located in Astoria, OR. It is one of 112 restaurants listed in Astoria. Its 3.5-star rating is slightly below the Astoria city average of 4.5 stars. There are 10 photos associated with this location.
About Subway
Your local Astoria Subway® Restaurant at 11 W Marine Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More
Hours
| Saturday | 9 AM–9 PM |
Customer Reviews
Rainy day today. Came in to Subway and the lady helping me was a ray of sunshine. She was kind and quick and the sandwich.. ugh, so good! I'm happy I stopped in. Having their own parking lot made parking real nice too.
Keygi (or however you spell the name) is EXTREMELY RUDE and has absolutely no customer service.We stopped by for some quick sandwiches and when ordering she had a visible issue with helping us. She personally insulted me for no reason in front of my husband and children. This insult came after I told her that I hoped she had a better day because of the short answers and visible attitude she was portraying while we were telling her our orders. When asked what sandwiches needed to be toasted I was letting her know that one of the sandwiches that she placed on her toasting mat did not need to be toasted, she said “I know, I was making room and arranging them”, when she clearly was not. I have never received such horrible service and disrespect. I would like for the manager or owner of this fr
Dirty, worn-out place and our sandwiches looked similar. No cheddar on stock, no mayo on stock, the sandwich was doughy and ripped. We should have known when we walked in! We were the only customers there during what should have been mid-week lunch rush hour. This looks very much like a place that is run by people who don't invest in the business and just want to squeeze out as much as they can. I hope the employees are being treated okay but I saw cameras pointed at them (as well as cameras pointed at customers... which is okay), so that's not a good sign ☢️ Needless to say we're not coming back here until we see at least visible changes.
My family and I stopped in town to essentially visit the famous Goonies house and then decided to drop in for some quick sandwiches. It wasn’t busy and the only employee working was obviously not doing anything productive but from the get go her customer service skills lacked greatly. There was no greeting and we definitely didn’t feel welcomed to be there. There was no other customers in there and she didn’t look like she was cleaning up. She was short with her responses and she definitely made it known that we were an inconvenience. As we left my wife told her to have a “good night” and she proceeded to personally insult my wife. This person must have skipped the customer service portion of her training. Maybe the manager or the owner should conduct some retraining.
I got here at 9:30am for an order that was supposed to be ready at 9:35am. Door was locked, no one was inside. The app doesn’t even allow you to cancel your order, just get directions or contact the store. What a joke.
Accessibility & Amenities
Services
Top Restaurants in Astoria
| Name | Rating | Reviews |
|---|---|---|
| El Limoncito Antojitos Mexicanos y Más | ★★★★★ 5.0 | 20 reviews |
| Good Bowl | ★★★★★ 5.0 | 20 reviews |
| Lunch Box Sandwich Shop | ★★★★★ 5.0 | 18 reviews |
| River Brew Coffee | ★★★★★ 4.9 | 20 reviews |
| Busu Eatery Astoria | ★★★★★ 4.9 | 20 reviews |
| Cambium Gallery + Coffee Bar | ★★★★★ 4.9 | 20 reviews |
| Civil, Northwest Mediterranean | ★★★★★ 4.9 | 20 reviews |
| Boondocks bistro | ★★★★★ 4.8 | 20 reviews |
| Sleeper Coffee | ★★★★★ 4.8 | 20 reviews |
| Nekst Event | ★★★★★ 4.8 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.