Subway

I have had a couple of experiences with this location. They have all been positive. I almost never give 5 star rating for locations, but this one gets one. Their staff, from my experience, has been friendly, efficient, and knowledgeable. The food is the norm for Subway stores. Not exceptionally good not exceptionally bad just their standard fare. But visiting this location always leaves me with a smile on my face.

DEAD ANTS IN SODA!!! We had drank some before we noticed but as soon as we did we called immediately for a full refund of $25. After possibly swallowing some ants I was disgusted so we were not about to eat the sub either. We were told they would only refund the soda. When we asked for a way to contact a manger they wouldn’t give us any information, no corporate number, nothing. After sharing a picture on social media many people reached out and I was thankfully able to get the owners name and number because days were going by and I was getting no where. After speaking with owner she is refusing to refund our whole order because she’s mad I made a post🙄?! NYS Health Department needs to check this place

I recently went to this Subway because my mother wanted Subway and I ordered on the app, I had to be to work in Saratoga, so I was in a rush and actually meant to order from Amsterdam because the time before this I went in and stood there for these kids to get a free 6 inch & free cookies that the girl gave them at no charge just to have my order made like a 2 year old, I digress.. so I send my boyfriend in to get the subs I’m in a hurry as it is, so I tell him to be fast all he knew was to grab the subs, normally I’d get 3, but I only had ordered 2.. I’m flying to drop off my moms sub, and after I go to drop him off I noticed there was still 2 subs, I said “oh shit babe I forgot to tell you we were splitting a sub that subs not ours. I felt absolutely terrible and if I wasn’t already 30 m

Was here a few weeks ago and went to get ice in my cup and noticed many black flakes of something fall into my cup. Looked up the ice maker and it is clearly filled with mold/dirt. Clearly not ever cleaned. Should’ve snapped a picture. So I’m spending $18+ for a small sub, chips and drink just to be made sick? Owner and management need to make sure health codes are followed. People will get sick.

I pass by three closer subways to come here every time I want subway. I generally order on the app and come to pick up. My order is always ready, correct, and well-made when I arrive, and I am in and out in seconds. The veggies and bread are always fresh. I've never had a problem with my order here. This location usually participates in the mobile promos too, which is nice. Overall, it's well worth traveling a little extra to know that I'm getting what I expect when I order here.