Subway

Seriously BV, can we do better?!! There is no way I’d allow an employee especially in the food industry to dress like this. Her shirt was rolled up so her belly was hanging out, her visor was on backwards and barely sitting on her head. She did have gloves on but not sure if she changed them because I was so put off on the belly situation. The AC was working so that wasn’t an issue, she was alone so no management present to make sure that things were running properly.

Came in at 9:16pm on a Monday (9/13/2021) night. Super hungry. The door was locked. The light sign “open” was still on and according to the hours of operation on the door the restaurant was to be open until 9:30pm. The clerk on the inside just gave a look that they are closed. This Is not acceptable and a bad business.

Received delivery and I got a foot long sub instead of 6” which I ordered. I payed for foot long. I got the wrong chips also. I had a coupon for a 6” sub, chips and small coke for $6.46 but when I tried to put coupon code that was on the coupon I got, try again which I did numerous times so I called Subway. I was told that she didn’t really know how to deal with it, but it would work if I came to store. I told her I ordered DoorDash because I couldn’t drive. She said try again and she would call her manager. I tried again and it didn’t work so I called the store back and she didn’t know how to deal with it either. Why couldn’t she charged me $6.46. Instead I had to pay $13.00 plus of course another $ 13.00 to DoorDash, which is no business for that. I am very unhappy and frustrated. Whatev

Recently stopped at the New location close to down town buena vista and I have to say, this was THE BEST sub from subway I’ve had in YEARS. This place blows the Lexington location out of the water. The meats looked so fresh as well as the veggies. The customer service was Immaculate. I would highly recommend.

Went in to get an order to go and it didn't take long at all. Sandwiches were prepared nicely no complaints