Subway

Chelsea, MA · Sandwich shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Chelsea
#92
of 109 restaurants
City Percentile
12%
rating percentile

Subway is a restaurant located in Chelsea, MA. It is one of 109 restaurants listed in Chelsea. Its 3.4-star rating is slightly below the Chelsea city average of 4.2 stars. There are 10 photos associated with this location.

Hours

Saturday8 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Gary Huang · Nov 2025

I was told when I was paying that the dining area is closed despite my visit at 6pm. Guy said they're closing early at 7:30, do you think I'm going to destroy your precious dining area in the last hour and a half? Or cleaning a few crumbs of bread will take more than 1.5 hr? Can't imagine this place being clean if they're too lazy to clean the the dining area. Not to mention the subs are WAY OVERPRICED at this location. More than $10 for a foot long cold cut combo whereas other locations are $8-$9

★☆☆☆☆ 1.0 Marco Vasquez · Dec 2025

Just tried to walk in sign says they close at 8 they closed before 7:30 i noticed this happens a lot, if you don't want the business just update the hours ,or just close the business or even better fire the person that clearly doesn't want to be there past 7:30 .

★☆☆☆☆ 1.0 Gaby Vasquez · Sep 2025

I went in so far times and they told me dinning was close mind you they close today Sunday at 8 and we went at 6:30 and they kicked us out rude.

★☆☆☆☆ 1.0 Aweis · Jun 2025

Worst customer service I’ve ever had. This subway has the rudest employee and he’s been rude every single time i’ve been there. He’s very condescending and rude for a person who literally works in customer service?? I ordered a small sub specifically only from him to make the 12 inch and then be condescending and rude towards me saying i shouldve paid attention - mind you i was not rude or hostile and did not say a word other than “oh i wanted the 6 inch” and did end up paying for it. But he kept whispering something under his breath. I’ve never met an employee who hates his customers so much lol this guy needs to be fired.

★★★★★ 5.0 SGF · Apr 2023

I always have had positive times in this subway. I worked in Chelsea and would visit this subway off & on. Always gave me what I wanted. I did once see a sandwich maker use the same bread knife to cut my sandwich then go to use the same knife to cut open the bread for the customer behind me. The guy behind me saw it too and flipped out & demanding a new peice of bread with a clean knife, saying it as loud as possible so the whole restaurant can hear. We are all human, people make mistakes but this customer was a jerk. This store doesn't honor coupons FYI. Overall decent subway.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.