Subway

Chico, CA · Sandwich shop

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Chico
#151
of 293 restaurants
City Percentile
18%
rating percentile

Subway is a restaurant located in Chico, CA. It is one of 293 restaurants listed in Chico. Its 3.5-star rating is slightly below the Chico city average of 4.2 stars. There are 10 photos associated with this location.

About Subway

Your local Chico Subway® Restaurant at 240 W East Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery,... More

Hours

Saturday8 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Andrea Prescott · Dec 2025

They suck! We ordered to go and arrived early. Waited until 11 when it was supposed to be ready. Saw a few people go in as we sat in our car. When we went it it was one person making the sandwiches and ours wasn’t even started. Then another employee arrived, presumably late, and started helping the customers that had arrived. No one addressed us or told us that they were working on our order. We asked for a refund and they said call corporate! Both of them were rude and so unprofessional. Never go here. Go somewhere else. New management sucks like the old one.

★☆☆☆☆ 1.0 Ryan Prescott · Dec 2025

This was unprofessional. I literally have been here many times trying to give them opportunity after opportunity and with the new management - thought that might be different. Same long wait for ordering when using the app. Today, 18 December, I placed an order for two sandwiches, they had about 20 minutes to make them, then I walk in and wait an additional 5 to 10 to be courteous as I know they are serving others before I went up and asked for my order. When I did, I got “we’re working on it” and she points to the counter with nothing on it and a guy who is alone trying to keep up with the busyness of the line - she just walked in from either a break or something. So, this is just poor management and that lady who said that to me as been there before the new management. Definitely hasn’t

★☆☆☆☆ 1.0 Briana Beaver · Jan 2026

This subway is so stupid and they are so rude. The manager isn't there to help and aperintly doesnt answer phone calls. My order was messed up and she wouldn't re make it because she doesnt have manager otherization. And cant get ahold of an actual person for customer service. Its a joke

★★☆☆☆ 2.0 Armaan singh Bhinder · Jun 2025

first of all my sandwich was cut super unevenly like 3 inches and 9 inches and secondly asked for less salt and my subway was salty that it was inedible and there was a piece of some random paper that was embedded inside the bread, it wasnt ON THE BREAD it was INSIDE IT. I HAD TO THROW MY FOOD

★☆☆☆☆ 1.0 STEVE SHARPE · Nov 2025

They do not accept coupons anymore. There are no signs so it will be a fun experience at the register. Employee also tried to rip me off when I wanted double meat by only adding one extra scoop of tuna then arguing with me about it. Terrible experience and the last time I go to this particular Subway.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.