Subway

Did a pickup up order. Ordered at 7:10 said pickup was 7:40. 30 mins for 5 sub ok. Get there on 2 subs where do no one in the place. The worker stayed on the phone the hole time. Took a nether 15 mins to make one sub and 15 for the other 2.

This place used to be top tier but ever since they switched management or owners or whatever it’s gone done hill, my husband has come here two separate times both before 6pm and all lights off and doors locked but the sign says open till 9pm? Don’t advertise false hours if you’re gonna close 4 hours earlier….on a separate occasion I walked out because flies were flying around the open food, employees were rude . Need to shut down or change owners again or something , definitely recommend the one on Lewisville clemmons road instead!!

The only reason I’m giving two stars is because this review is an exception not a norm here. They’re generally pretty good. However today, a nice young man was starting to help me with my order. When he heard it was 4 sandwiches he asked his coworker for keep nicely. She was doing nothing/talking to her friends who were sitting in the seating area. She said “nah, you got it” confused he asked again or to confirm and she was serious. Coupled with the fact that she apparently forgot to take a batch of bread out and seemed to try to blame it on him (while he had been helping me for several minutes) I just think it’s a bit funny and I felt for the guy helping me.

I usually don’t like to go to subway but a few days ago I decided to go to this one before I went back to the office. When I walked in I was greeted by a young lady, I think her name was trinity. I’m sorry if that’s wrong. But she was very nice and helped me pick something new that I had never tried. She was very knowledgeable about the menu and and made the best sub I had ever had from subway. I’m usually a jersey mikes kind of guy but I’m switching now mainly because of the young lady whom was very helpful. Can’t wait to go back. Thank you Trinity!!!!

I went to visit this subway the other day. I haven’t been in a long time and I was greeted warmly by Trinnety and Krista! They were knowledgeable, helpful, and very patient when I struggled to make a decision. I really enjoyed my sandwich also. It’s so refreshing to have such a great experience nowadays! Will be back soon !!