Subway

I typically frequent the location on Harris Street by Winco, but their oven has been broken on my last few visits so I opted to drive a little out of my way and try the location on 4th street. That was a mistake I will not be repeating. I don’t often feel frustrated enough to go online and write a nasty review, but I am feeling downright ripped off. Long story short I ordered my go-to sandwich, a foot long outlaw. I typically like to get just the meat, cheese, onions and peppers toasted separately from the bread because I feel like toasting the bread makes it less tasty. Now, when you get a footlong sandwich toasted from the new menu at every other location I’ve been to, they take two brown little tubs, fill them each with meat and four slices of cheese, and toast them. Today, the rather

I had a younger gentleman make my Sandwich twice last week He did an excellent job. excellent customer service when they were definitely in a lunch rush. This guy was pulling his own weight and then some. I think that sandwich architecture is something that is easy to do, but a lot of people making sandwiches just don't pay attention. The sandwich was balanced with nothing falling out and everything distributequally throughout the sandwich. It's about as much as you can ask for when going to subway.

Overall not a good experience. Likely not returning …. At least to this location. At the date and time of my visit this Subway was not up to par at all. 1 staff member (the other was on break smoking in the parking lot), there was a line and there were online / delivery orders were being called in / waiting to be filled. I had time so I waited. When it was my turn, I was informed that I had to wait as there was nobody avail to reset all the bread. (Dough had to be prepped and the cooked rolls needed to be transferred). When I finally did get to order, they were out of various ingredients. Ultimately I got a sandwich that was OK from what they did have available.

Do not go to this Subway. According to their own staff,, Management/Owner doesn't care enough to discipline/replace staff who call in, leaving the remaining 2 staff to try and do everything. I ordered online and 30 minutes later they hadn't even started it. Waited another 20 while they helped other customers in front of me. Staff is slow and exasperated. Send a message to these owner/franchisees; get your act together and care about your business/customers or expect Home Office to come visit you. Ill never visit this location again. You shouldn't either unless you want to wait an hour for your food.

Either someone new was working or they just don't care about your order when they are not being watched make them. We ordered a wrap and a Salad bowl online for pickup that was something directly off the menu. No alterations other than extra meat for the protein. When we came to pick up our order the salad was just that, a salad with none of the meats or other items that it was supposed to have and my double meat wrap had no meat at all. Not even sure what else to say other than no thank you.