Subway

Hillsboro, OR · Sandwich shop

Rating
2.7/5
★★★☆☆ 2.7
Reviews
20
Rank in Hillsboro
#137
of 315 restaurants
City Percentile
35%
rating percentile

Subway is a restaurant located in Hillsboro, OR. It is one of 315 restaurants listed in Hillsboro. Its 2.7-star rating is slightly below the Hillsboro city average of 4.3 stars. There are 10 photos associated with this location.

About Subway

Your local Hillsboro Subway® Restaurant at 2317 NW 185th Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★☆☆☆☆ 1.0 Fayaz Karimi · Oct 2025

I had one of the worst experiences ever at this Subway location. It took 56 minutes just to get two sandwiches, and the place was extremely dirty — the floors looked like they hadn’t been cleaned in days. When I finally got my food, I found a long hair inside my sandwich, which was completely unacceptable. One of the employees had long hair hanging loose without any head covering, and both workers were very slow and unprofessional. They clearly had no proper training — they didn’t even know how to wrap a sandwich properly. When I asked for a refund, the employee told me I had to wait in line again because he had “lots of online orders.” That’s not how customer service should work. This whole situation caused a huge delay — my wife arrived 40 minutes late because of this incident. Overal

★★★★★ 5.0 Sam Alison · Dec 2025

⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding experience at this Subway! From the moment I walked in, the staff greeted me with genuine smiles and a positive attitude that instantly set the tone. The restaurant was spotless, well-organized, and clearly run by a team that takes pride in what they do. My sandwich was made perfectly—fresh bread, generous portions, and every topping exactly how I asked for it. The staff worked efficiently without ever making me feel rushed, and they were more than happy to offer suggestions and make sure everything was just right. What really stood out was the customer service. Friendly, professional, and attentive—this team goes above and beyond to make you feel welcome. It’s rare to find a fast-food experience that feels this personal and well-executed. If you’re lo

★☆☆☆☆ 1.0 frida zavala · Oct 2025

Every time i have placed an online order here they mess it up super bad and they always say contact corporate for a refund and corporate NEVER gets back to you. I have mistakenly placed 3 orders here and they 2/3 times they were the completely wrong sandwich. I have never gotten the refund they said i wad going to get. and this last time i ordered the wait time for my 2 sandwiches was 2 hours. that is completely unacceptable. do not go here. order placed 9:50, order received 11:05

★★★★★ 5.0 Sam Alison Escape.outdoors2020 · Dec 2025

Kegan absolutely knocked it out of the park at this Subway! From the moment I walked in, his attitude was upbeat, professional, and genuinely welcoming. He took the time to make sure my order was exactly how I wanted it, offered great suggestions, and moved with impressive speed and precision—all while keeping a friendly smile. You can tell Kegan takes real pride in his work. The sandwich was perfectly made, the area was clean, and the overall experience was top-notch. Customer service like this is rare these days, and it truly makes a difference. If every visit had a Kegan behind the counter, Subway would be unbeatable. Huge shoutout to him for delivering a 5-star experience from start to finish!

★★★★★ 5.0 Food Critic · Feb 2026

This is the best Subway ever! As a doordash delivery driver I go to every Subway in the metropolitan area, Multnomah and Washington County . ... This Subway carries the veggie patty and their vegetables are clean and fresh cut every time. Their cookies are so delicious and baked fresh everyday unlike Panera Bread .. I recommend the subway do anybody that is a vegetarian and likes quality fresh food.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Late Night Food ✓ Quick Bite

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.