Subway

Lancaster, OH · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Lancaster
#61
of 134 restaurants
City Percentile
22%
rating percentile

Subway is a restaurant located in Lancaster, OH. It is one of 134 restaurants listed in Lancaster. Its 3.7-star rating is slightly below the Lancaster city average of 4.2 stars. There are 10 photos associated with this location.

About Subway

Your local Lancaster Subway® Restaurant at 2785 Columbus-Lancaster Rd NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Customer Reviews

★☆☆☆☆ 1.0 Deanna Binner · Nov 2025

Just came from Subway inside of Walmart in Lancaster and had the worst service. Her name was Dezzy and immediately she said "Its gonna be a minute because once I finish helping them(ppl in front of us) I have to clean my slicer cuz i can't jus leave it dirty". We told her its fine and we waited. She huffed n puffed the entire time and said the SAME thing to the next ppl. She was INTENTIONALLY running customers away. She didnt want to do a bit of her job--her 7 hour shift(we inquired). She ignored us and kept checking behind her to see if we were still waiting, before she decided to quit cleaning and help us with our food. We then stood waiting to pay while she talked to the next person that came in to close the store. Service was terrible and my boyfriend(whos a manager at his manufacturin

★☆☆☆☆ 1.0 Kenneth Porras · Aug 2025

Went to order a sub, guess what? No body there literally!!! Called if there was someone inside, nothing!!!, stayed there for about 10 min screaming for somebody, still nothing, had to leave, some other customers came in and probably experienced the same.

★★★★★ 5.0 Hannah Lipka · Aug 2025

Best sub I’ve ever had, in so many years of going to subway

★☆☆☆☆ 1.0 Tess Drake · Sep 2022

I would recommend never coming here as a former employee. There is mold in the soda machine and the restrooms do not consistently get cleaned except when I was there. They don't consistently make sure there is enough supplies to make it thru the week let alone cleaning supplies for things such as the restrooms and the restaurant doesn't always get cleaned at night.

★☆☆☆☆ 1.0 Austin Davis · Jun 2025

Rude Staff, makes you pay before you are done ordering and making the sandwich and then yells at you in front of other customers for asking for avocado on the sandwich stating "I didn't charge them for that" I found this to be embarrassing and uncalled for when I was told to pay for the sandwiches before I was done making my sandwich and didn't know that the avocado was extra and wouldn't have minded paying for it if I was not already forced to pay before I was even done ordering. Definitely not coming back to this location with the older lady working. She was so rude and has ZERO customer service skills.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.