Subway

Longwood, FL · Sandwich shop

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Longwood
#95
of 132 restaurants
City Percentile
19%
rating percentile

Subway is a restaurant located in Longwood, FL. It is one of 132 restaurants listed in Longwood. Its 3.5-star rating is slightly below the Longwood city average of 4.3 stars. There are 10 photos associated with this location.

About Subway

Your local Longwood Subway® Restaurant at 1830-1834 Longwood Lake Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Saturday9 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Daris Quinnan · Sep 2025

Worst service ever. Had $6.69 for 12 cookies but they were $8.13. She would not honor the shown price. Would not give her name, manager number or any information. Said she can't do anything. I said this is terrible customer service. She said it's not. It's just the way it is and I don't have to buy. Also, when ordering our sandwiches the sandwich maker( the same girl) gave me grief about a children's sub. She said she can't make any changes. I only didn't want tomatoes. Also, I wanted cheese bread on my footlocker but I wasn't asked and was given white bread. It wasn't a big deal but after the cookie problem, I'm writing all my complaints. I usually love Subway. I'm very disappointed and will never come to this location again. I want my tip back!! Her ripping off $6.69 sign on cookies.

★☆☆☆☆ 1.0 Stephen Hurley · Jan 2026

Probably the worst bang for your buck... so to say. 4 slices of turkey on a foot long. Pretty sad for a sub.. especially when it's close to 15 dollars with chips and a drink. Avoid this location. They're not training employees properly and shorting you.

★☆☆☆☆ 1.0 Luis Rostran · Nov 2025

Made sandwich wrong and accused me of lying. None of the ingredients were on there that I requested. She agreed she had read the list of ingredients wrong from online order and she did not see all the other ingredients on her list. Even still they said I could be lying and they would not be able to help unless I left work to go show them the sandwich. I don’t have time to go fix their mistakes. Very poor service and not the first time they mess up the sandwich just the first time I am reaching out about it.

★☆☆☆☆ 1.0 Vicki Dye · Oct 2025

I was refused service by one of the employees yesterday. Didn't offer an apology, didn't offer to make my sandwich and only made the situation worse. Very smug. One guy in front of me left in disgust. He had to call his job to let them know that he would be late because he could not get his order. The employee told me that he got a refund. She could have fixed the problem with him. This girl was in a negative mood and made sure everyone elses' day would be ruined also. I asked her twice if she would make my sandwich and she totally ignored me. She said she didn't see me. How could she not? I was refused service by subway employee. She even said her manager looked at the camera and told her she was totally right. She skipped over me saying and the man she started waiting on was trying to t

★★☆☆☆ 2.0 Howard Harris · Nov 2024

I had a disappointing experience at this Subway location. Upon entering, I wasn't greeted by the manager or staff and spent 25 minutes waiting for just a few subs. The manager was too busy with price changes, and the employee focused on an online order instead of attending to me. The staff really needs to prioritize customer service over side tasks.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.