Subway

Not sure why you would make this subway a available to the public with how hard it is to get into the hospital and find parking. I was unable to pick up my order and the staff didnt answer ANY of my over 15 phone calls I placed. Canceling my order is almoat impossible and requesting a refund said they'll "get back to me". This is ridiculous.

I placed a pick-up order. The food was ready on time but was not prepared to my specifications, so I bought it back and asked them to remake it. The cashier didn't speak a word except to ask me for the incorrectly made sandwich back so she could slam it in the trash in front of me. She rolled her eyes and scrolled through her phone the entire time I waited. They made 3 or 4 other sandwiches while I stood there and waited for my sandwich to be remade - I had to ask them when they were going to start re-making my food because I had placed an order in advance so it wouldn't take up my entire break. Again, she didn't say a WORD to me even though I spoke directly to her. After they made MORE sandwiches that weren't mine, they finally got to remaking my food and the cashier bagged it up and slid

This subway is conveniently in the main entrance of hospital. The staff greeted us w/a smile & was very welcoming. The only thing I didn’t like is how they hide their ingredients to choose from behind a silver cover. We don’t know if the tomato’s look fresh (or if the cucumbers are wet & soggy), etc. We have to read from a list to tell them what we want & can’t see how much of the toppings they’re putting on our sandwiches because it’s hidden behind a silver cover. My sandwich is ok. First and last time here

Someone needs to update the hospital, several of the families including ours went to Eat. Around 530-6 because it's dinner time and 6-8 is when turn over and round are for they nurses in Cicu, They were closed and all locked up, every sign in the hospital says 8pm

During lunch rush the lady working on 8/14 just decided she was going to stop taking orders and yelled out that she was only helping the next 4 or 5 people in line. They are supposed to be open until 5. It was about 1:20 when she decided to stop. I used to work food service at many places, and know lunch rushes are crazy, but this was ridiculous.