Subway

Martinsburg, WV · Sandwich shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Martinsburg
#103
of 172 restaurants
City Percentile
28%
rating percentile

Subway is a restaurant located in Martinsburg, WV. It is one of 172 restaurants listed in Martinsburg. Its 3.9-star rating is slightly below the Martinsburg city average of 4.2 stars. There are 10 photos associated with this location.

About Subway

Your local Martinsburg Subway® Restaurant at 5680 Hammonds Mill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Saturday8 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 milan rathod · Jun 2024

Very bad service. We are vegetarians with eight in the group, and their hygiene is not maintained at all. We use the same gloves on vegetarian customers after informing them we are allergic to meat, but they do not care about it and argue with us. This is the way we are making no American cheese available, so ask them to put shredded cheese that is also full of meat inside or request staff take another bowl of cheese, but they deny honestly that they don’t need any business, or this is the way they are taking care of all. Customer, I am done with the subway location and will never go back.

★★★☆☆ 3.0 Krystalyn Yeakley · Jun 2024

My parents and I stopped here to get a late dinner last night. The employee Nathan was working and he was arrogant. We wanted several toppings on our subs including black olives, pickles, and banana peppers but Nathan refused to get anymore from the back since there was none out in the trays for him to use. He stated “I don’t have time to do that, take it or leave it.” After rolling his eyes some more, he did go and get the toppings. My dad asked him if the attitude was necessary, and Nathan threatened to toss our subs in the trash and told us to “get out if you don’t like it.” Unreal. This has always been one of the best Subway’s nearby, both for the food and service. Nathan was either having a poor day or has some anger issues.

★★★★★ 5.0 Ryan Mitchell · Jun 2022

Looking for a quick in and out experience? Nathan has you covered! He never fails to make my subs with a good attitude and the freshest ingredients, as well as being very efficient with time. I was in and out within 5 minutes and the sub was great! Ask for Nathan while you’re waiting to order your sub, he won’t disappoint!

★☆☆☆☆ 1.0 Donna Llewellyn · Apr 2023

First and last time I will use this Subway. We ordered over $60 worth of food online including an $8 tip, we did not receive what we ordered. When I called the store, I was told there was no manager on duty untill Monday ( I called Friday). They told me the reason why my order was messed up was because they ran out of bread and they were extremely. When asked why they didn't call and give me the option of canceling, the phone was passed to another individual who wanted to know what my problem was.

★☆☆☆☆ 1.0 Emily Ross · Mar 2023

By far the worst customer service I have experienced from any Subway. The place says it us open I go in and the employee rudely dismisses me. 20 minutes later she grabs her food and drink and heads to the back although she sees me here waiting. I am definitely calling corporate.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.