Subway

Maspeth, NY · Sandwich shop

Rating
2.7/5
★★★☆☆ 2.7
Reviews
20
Rank in Maspeth
#96
of 108 restaurants
City Percentile
9%
rating percentile

Subway is a restaurant located in Maspeth, NY. It is one of 108 restaurants listed in Maspeth. Its 2.7-star rating is slightly below the Maspeth city average of 4.3 stars. There are 10 photos associated with this location.

About Subway

Your local Maspeth Subway® Restaurant at 69-79 Grand Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Saturday8 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Cesar A · Mar 2026

Horrible subway, walked in here two days ago and ordered a meatball fl through the mobile app and proceed to wait 15 minutes to be told, “Oh we don’t have any meatballs” Walked in today and as soon as I walked in, i’m asked how can I be helped, and responded with that I placed a online order, for him to respond “you have to wait, you just placed it” and that I was also rushing him. Get better and competent staff members not people being a smart ass. He almost got slapped.

★☆☆☆☆ 1.0 Cindy LlC · Jul 2025

Unfortunately, the sandwich I received was poorly made (I’m attaching a photo as evidence). Additionally, even though I arrived during business hours, the staff member on duty didn’t allow me to dine in..”“since it was closing in 30 minutes”” I also want to mention that he attempted to charge me an extra $1 for a Celsius drink, even though it was already paid for in my online order. I’ve always appreciated the quality and service of Subway, but sadly, this was my first bad experience, and I left feeling disappointed.

★☆☆☆☆ 1.0 Paola Livia · Mar 2025

iave me attitude asking me what else you need in your salad😠 so then she woke up my cranky side and i told her " don't roll your eyes on me and don't give me attitude just because i told you to change your gloves you should know about hygine and she says im not rude ma'am bbutnon top of that she was talking on the phone while working and speaking in her language ! She was mad that im telling her to do something that she should knew already ! This place shoud be watching on their workers to give good customer service and not speaking on the cellphone and serving food at the same time ! Terrible service

★☆☆☆☆ 1.0 Uipnpiup · Jul 2025

Placed an order in the app for pickup, came to the store to find out that the order hasn’t been made cause they didn’t have roast beef. The staff didn’t cancel the order for me, he asked me to contact the customer service for refund. Can’t imagine how poor the service is. They could’ve informed us or cancelled the order before I showed up

★☆☆☆☆ 1.0 Sarah Lin · Sep 2024

Ordered online and went to pick up in store. When I told the guy working there I have an order he asked me for the name on the order but since I ordered on the website it didn’t ask for my name. I told him my name but it didn’t match the name on the receipt he has so he kept saying that he can’t give me the order even when I have the order and confirmation number that I read out to him. He repeatedly told me he needed the name for the order and I repeatedly told him it didn’t ask for my name on the website. Even when I showed the receipt multiple times and read the order out, he still wouldn’t give it. Ended up telling me that he will cancel my order and told me to pay again. Would not order from here again!

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.