Subway

Made two separate orders. One for myself. One for my mother. We used the same coupon as the only rule is can’t be in the same order. I walk into the store ready to pick up both our orders. I walk in and say I’m just picking up. The older lady asked if I accidentally placed two separate orders and I said no. She’s was like I can’t give you both deals even if it’s ordered separately. She’s like “store policy” yet it was no where written down and after asking I told her to refund me. She did. I’ve never experienced that before or heard of that before. Let’s just say I won’t be returning there and neither will my mother. I ended up giving my mother the sandwich and I went and got Chinese food.

This location is just wow! The guy apparently with the name “V” was rude to say the least. He decided that he could not honor deals that were on the App! The place was busy, I guess he didn’t care to honor deals where they had to give discounts lol. The lady was apologetic but “V” didn’t care about customer service. Bad experience. So I Cancelled the order. Their loss. Not a good stance for the employees to have in a restaurant in a close knit community location

I had a very disappointing experience at this Subway (4 Research Rd, Monroe, NJ). The employee, Nimisha, was extremely rude and unprofessional. I walked in while on the phone confirming my friend’s order. When I asked her to wait a moment, she rolled her eyes. When I asked about bread options, she didn’t bother explaining and just pointed at the sign. While I was reading the choices to my friend, she left to assist other customers. When I finally ordered a footlong veggie patty sub, well done, she made it with an obvious attitude like I was inconveniencing her. As I confirmed toppings with my friend, she impatiently told me to “step aside” in a rude tone so she could help someone else. The entire interaction made me feel like she was doing me a favor rather than providing customer servi

I recently received a coupon flyer in the mail from Subway and decided to stop by for a sandwich, as it had been a long time since my last visit. I arrived at the store at 6:55 PM, bringing along the physical coupons with me, as I had been planning to redeem one for a footlong. Right off the bat, the atmosphere felt unwelcoming. Despite there being two employees present — a middle-aged Indian man and a middle-aged Latina woman — neither greeted me or even acknowledged my presence with a smile. They remained silent and kept to themselves, which struck me as cold, but I tried not to let it bother me. When I approached the counter, I asked if I could redeem one of the in-person coupons I brought. The woman told me that coupons weren’t accepted after 7 PM. I explained that I had arrived befo

Fruit flies in the veggies. Disgusting. Staff is rude. Won’t come back to this location. Staff is terrible. No wonder they are closing locations.