Subway

New Albany, OH · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in New Albany
#13
of 42 restaurants
City Percentile
32%
rating percentile

Subway is a restaurant located in New Albany, OH. It is one of 42 restaurants listed in New Albany. Its 3.7-star rating is slightly below the New Albany city average of 4.0 stars. It ranks #13 of 42 restaurants in New Albany. There are 10 photos associated with this location.

About Subway

Your local New Albany Subway® Restaurant at 5186 New Albany Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Saturday9 AM–10 PM
Sunday9 AM–10 PM
Monday9 AM–10 PM
Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM

Customer Reviews

★★★★★ 5.0 Noah Fate-Bolognone · Jan 2026

Went to this Subway once. Very nice location. Food was great. Service was very friendly.

★☆☆☆☆ 1.0 Jennifer K · Nov 2023

This location is so stingy. If you use a coupon (only for certain subs), you’re only allowed less cheese, less meat, less veggies and also one sauce. Tried to tell us it’s corporate rules, but subways are franchised and it was the first time hearing you can’t get 2 sauces. 🤦🏻‍♀️ We have been going there for 8 years and with the new ownership in the last few years, we will just drive further to Gahanna.

★★☆☆☆ 2.0 Ben Kunze · Jan 2025

Disappointed salad order online and delivery. Made incorrectly. This place should be embarrassed in filling the small bowl halfway. Never again.

★☆☆☆☆ 1.0 kei unicorn · Jun 2025

Went here for dinner at 9:20 when door and google said it closed at 10 walked in and they said they were closed. We walked in 40 minutes before close, the doors were unlocked, and the lights were on. It is crazy to me to turn away customers and have all food put away 40 minutes before the advertised close time. There were 3+ sets of customers that also tried to eat there that they turned away while we were parked trying to look for something else to eat.

★☆☆☆☆ 1.0 Ruby Savauge · Aug 2024

I placed an online order, was charged and when I went to pick it up they hadn't received it. I tried to check all the details and show her that I had been charged and the receipt I had and she waved her hand and walked away saying I need to call corporate. She would not even look at what I was trying to show her with the valid address and receipt. I was just going to place the order there and changed my mind after seeing her wipe her face with the gloves she was handling the food with and I saw the veggies that looked horrible and old and the place looked dirty. I'm thankful there was an issue with my order bc I imagine you will get sick from the food there. They need to work on customer service as well.

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options ✓ Quick Bite ✓ Vegetarian Options ✓ Breakfast

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

Top Restaurants in New Albany

NameRatingReviews
Gyro City Grill★★★★★ 4.820 reviews
QDOBA Mexican Eats★★★★★ 4.620 reviews
El Rey New Albany★★★★★ 4.620 reviews
Elliot's Wood Fired Kitchen & Tap★★★★★ 4.620 reviews
Brenz Pizza Co New Albany★★★★★ 4.520 reviews
Hudson 29 Kitchen + Drink★★★★★ 4.520 reviews
Giant Eagle Deli★★★★★ 4.714 reviews
Bubbly Food Hall★★★★☆ 4.320 reviews
Morning Ritual★★★★☆ 4.320 reviews
Starbucks Coffee Company★★★★☆ 4.120 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.