Subway - North Reading - 34571

This is the first time I've ever been to a Subway that had OLD looking veggies. Browned lettuce edges, wrinkly liquidy tomatoes, peppers and onions etc. I asked to make a grilled 6" sub a salad like the sign says. The service person said he could ONLY make it the more expensive Bowl option. I was there at 3pm so it should not have been an issue with anything. The chicken smelled off. Even the honey mustard dressing color looked different than all the ones I've seen for years. The chicken smelled weird so I asked if the chicken was made today and he said yes. The veggies were DEFINITELY old. The Subway employee struggled with English so I pointed to the sign and asked for the 6" version of a grilled chicken sub. I also tried to use whatever highschool Spanish I could remember - although he

I rarely write reviews, but this experience was so unprofessional that it needs to be shared. I placed a paid online pickup order through the website. When I arrived, I was the only customer in the store, and the employee was the only one working. Despite this, she did not acknowledge me for several minutes. She came out from the back, avoided eye contact, and began going through items without saying a word. I had to get her attention myself to let her know I had an online order. From that point forward, the experience was unacceptable. She was openly rude and dismissive, refused to answer basic questions, and provided no explanation whatsoever about what was happening with my order. For over 25 minutes, she repeatedly walked to the back, checked the machine, grabbed a broom, cleaned, an

Placed an order at the store asked to see what type of bread is used for an order and she said NO. She was rude, didn’t listen to instructions, she used the wrong dressing for a menu item sandwich and when I noticed the mistake I said politely that it was incorrect. She was annoyed and tossed the sandwich aside angrily. She is rude and shouldn’t be working there. To add insult to injury she was coughing everywhere and not using a mask. I will never eat there again.

Very unfriendly staff. I can see all veggies had ice there. So stale. So rude customer service. I don’t know how they are still surviving. Is there negative reviews I can provide?

Zero out of five recommend if you want fast friendly service do not attempt to go here. Also, if you want fresh food, you might want to go somewhere because he refused to go to the back and get some that he apparently has been working on the entire day.