Subway

I online ordered two sandwiches. When I picked them up everything was fine, but after driving away and opening I realized both sandwiches were comically wrong. One was just meat/cheese (the wrong kind)/mayo. No veggies, no correct sauce. The other was the wrong cheese, wrong/missing/brown veggies, and wrong/missing sauces. Usually I wouldn’t care if one or two things were forgotten, but only putting meat and cheese on is so blatantly wrong. Ended up throwing everything away. I’ve tried called for three days for a refund but the store doesn’t answer.

well i wasn't going to leave a review but the email i received, from what i assume is the franchise owner of this location, handled this so poorly. For context, we ordered online and went to pickup. We do not live in the area and had a busy day ahead of us so by the time we realized what was wrong we couldn't easily go back to fix it. What was wrong? The grilled chicken on one of our sandwiches had gone bad bad. It tasted SWEET and off putting. you know when meat has gone bad. I nicely contacted through the subway app and left my honest feedback asking for a refund on the 1 sandwich only. A week later i get an email back stating it's against subway policy to refund and they offered me a coupon. like no i do not want to go back to this place if this is your standards??? absolutely not. So 1

Got there 45 minutes before close just a to go order, so the girl’s attitude wasn’t even warranted. Store was very clean, food was good as always. The moment we came in we were told the toaster didn’t work. I wanted to go somewhere else, but have a panini maker at home so figured I’d toast it at home. The girl clearly didn’t want us there was very unwelcoming bordering on rude. Was informed the protein pocket is non customizable, like I couldn’t even change the sauce. Because apparently it takes more effort to put mayo on than honey mustard. The service has always sucked at this location, so this isn’t just a review of tonight.

My Husband went in and the guy that made our sandwich’s was in a hurry for no reason when it was empty in there. My husband sandwich was all messed up falling out . When he ordered mine the worker assumed he wanted all the veggies on the chicken chipotle and started adding them all , my husband told him no there was some I don’t want on it . This was our first time ever receiving a sandwich so all over the place. Mind you he asked for mine toasted and I was eating burnt crunchy bread. I have got toasted before and never had an issue. We both have got subway and never had an issues like this . Please slow down next time .

Lazy workers - closing an hour early and cleaning up all vegetables and turning off the toaster so she doesn’t have to serve anyone - and then smirking about it on the way out… terrible workers everytime I go in