Subway

Roosevelt Island, NY · Sandwich shop

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Roosevelt Island
#2
of 2 restaurants
City Percentile
0%
rating percentile

Subway is a restaurant located in Roosevelt Island, NY. It is one of 2 restaurants listed in Roosevelt Island. Its 3.1-star rating is slightly below the Roosevelt Island city average of 3.6 stars. It ranks #2 among Roosevelt Island restaurants by combined rating and review volume. There are 10 photos associated with this location.

About Subway

Your local Roosevelt Island Subway® Restaurant at 513 Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Saturday8 AM–10 PM

Customer Reviews

★★★★★ 5.0 Matt Tanksley · Oct 2025

Great experience... friendly and prompt service. And the worker even smiled a bit at my girlfriend and i walking in wearing matching pig onesies.

★☆☆☆☆ 1.0 S Park · Mar 2023

I brought my service dog and got yelled from Afroamerican staff that my dog is not allowed and is not a service dog. I showed him his ID tag and he told me he works for his boss and doesn’t want to get fired. I see a sign that service dog allowed. I hope he could learn respect towards others. He was very rude and doesn’t listen

★☆☆☆☆ 1.0 Ron Khassenov · Jul 2025

Man, I love Subway but I hate Subway in Roosevelt Island. I regret for ever coming to this specific location. I actually read all previous reviews and no wonder why this place sucks! The black guy working there ruined my mood and day because of his awfully bad customer service! So arrogant, so unprofessional, so impolite, so disrespectful. He was acting like “why did you come here? Don’t you see I’m sitting and doing nothing, chilling, relaxing and you coming in here make me move and do my work”. I mean seriously, why the guy who doesn’t work there and hate people so much is working there?

★☆☆☆☆ 1.0 Michael Gaughan · Oct 2025

The first thing I saw when I opened my sandwich was a dead cockroach. Terrible service too

★☆☆☆☆ 1.0 Elliot Zheng · May 2024

Absolutely rude employees. I quite honestly don't know how this Subway gets away with having such aggressive employees. I come in to pick up my online order, and I tell him that he gave me the wrong cookies. He gets extremely angry AT ME for him having messed up my order, and tells me that I should not have come in until he was completely done and blamed me for putting pressure on him (I did not say a word to him except my name when I was picking up). Then he forgot to toast one of the two sandwiches, and used the wrong bread on the other. Do not come here--rude employees that are simply not worth the time and effort to deal with.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.