Subway

They understand very little English. Ordered the daily special which is a 6inch with a drink and chipa. Because of the language barrier I was mad a 12 inch instead and rudely acted like it was my fault. I ended up paying full price instead of getting the promo price. Worst part about it was they barely put any food my large tuna. I actually took combined both halves to make a halfway decent sandwich.

First time at this franchise. I ordered an extra meat spicy Italian with everything except cucumbers, I just got lettuce and tomato. After we broke the language barrier I noticed my sandwich seemed awfully light. Sure enough, no extra meat. Bread was stale and meat was extremely salty and had an off smell like it was old (perhaps better I didn’t get the extra meat). $15.43 later I can honestly say that this was by far the worst sandwich and food experience I’ve ever had in my life. Nothing like other Subways. Believe me my fellow Rhode Islanders, if you want a decent Subway sandwich you won’t get it at this particular store. I don’t hand out 1 star reviews, in fact I don’t think I ever have but this needs to be said. Look at my reviews and you’ll see that I am fair with my judgement on foo

Place sucks. They cancel your online delivery orders thru their app when you use a reward to get it cheaper, but don't cancel a doordash placed 2 minutes after them cancelling thru the app because its 10$ more for the sandwich without the reward. They don't participate in any deals any other subways in the area participate in. They also DONT answer their phone.

It's unfortunate it's come to leaving a poor review in hopes of getting my issue acknowledged and resolved, but my last two attempts to get ahold of somebody have been ignored entirely. I placed an app order for delivery on 10/24, in which I paid for two bottled mountain dew drinks. My dasher texted me upon delivery letting me know she had just realized no drinks were given with the order. Considering I visit/order from this location at minimum once per week, it wasn't a huge deal as I THOUGHT my issue would be resolved simply. I was not able to request a refund for the drinks via the app, so I had to send feedback via the AI bot instead. I explained the situation, and offered two options: either a refund for the two drinks, or I could pick them up next time I visit in person. I received b

Subs are great and delicious. No doubt about that. Yet, that's not the main reason I'm writing this report. I want to highlight the extraordinary customer service provided by the two ladies at the drive-thru window at Subway on Providence St. In Warwick, RI. They're kind, polite, friendly, and eager to help. Their outstanding customer service deserves recognition. Thank you.