Sun Basket

I’ve subscribed to sun basket for 6 years, but just cancelled. Their fresh produce has recently frequently become unacceptable and when I ask for a meal refund because the meal is ruined, they offer only $4 per person refund. They say the meal includes organic produce but they frequently swap for non- organic. They often do not include the recipe card. They charge significantly more for shipping than their competition. They’ve recently added a minimum $65 per order, which is new. They automatically choose 3 meals and ship them unless you change the choices on time. I’ve been able to mostly make my choices on time; but their app doesn’t let you delete meals from your cart until your cart is at least $65. So if you don’t like the meals they selected for you, you can’t delete them until you

I've used Sun Basket for years and sadly had to cancel service because their product quality and customer service has degraded. The menus are too predictable. The instructions are often incorrect. Produce quality often subpar. Without notification they changed delivery service from reliable fedex to a service that never delivered before mealtime. And worst no attempt by the customer service department to correct errors.

TIGHT, LIGHT and ALRIGHT arriving to the business and backing to a door is pretty tight, BUT not impossible. (good for those who want to practice their backing skills.) every time I've came here, I've gotten loads no heavier than 25k. maybe that's just my experience, but something to note if you have a concern about fast you'll be loaded and able to move going down California highways. I had a 10am appointment today, arrived at 9am and left at 12:00pm. so definitely not the fastest to load up, but they got the job done. overall, the staff is nice and considering I wasn't in such a rush to get out, it was an alright experience. wouldn't mind coming back.

Meals were decent and for the most part I liked the options. However, we received multiple boxes where the meat packages either had burst opened or had a slit in them and the juices had leaked everywhere. We were offered money off our next delivery, but no replacement for the damaged goods...so essentially we either made the dish without the meat or had to get our own meat from the store - so paid extra money. Not worth the cost in my opinion.

Small place but you can overnight on the side not blocking the docks. They open at 5am and unload really quickly. Make sure you enter at the 2nd entrance or you will facing the docks from blind side.